Consumer complaint form

Please fill out the details of your complaint below.

NOTE If you are using spam blocking software like EarthLink’s spamBlocker, be sure to add 5OYS@wral.com (and preferably all addresses at wral.com) to your allowed sender list before you fill out this form. Our staff does not have the resources to fill out spam blocker forms to ensure the delivery of your message. If the 5 On Your Side team tries to send you a message and a spam filter bounces it back, you may not receive a reply.

Please limit the details of your complaint for clarity. We will contact you for more information if we need it.