Sewer water floods Raleigh home, 5 On Your Side shares how to prevent it
Thousands of gallons of sewage - wastewater from toilets, showers, washing machines and dishwashers in her Raleigh neighborhood - backed up into Laurie Snyder's home on Northbrook Drive.Posted — Updated
"It was everywhere," she said homeowner Laurie Snyder.
Sewage came in through Snyder's first-floor toilet, flooded that bathroom, the hallway, the kitchen, even bubbled up into her kitchen sink.
"It was horrifying," she said. "It was filthy."
Snyder took video with her phone that showed filthy water pouring out of an HVAC vent that a repairman had slit with a knife. The dark gray water seeped into her drywall, flowed into her HVAC vents then flooded her her finished basement.
"When my son came in, his foot just went squish, squish. There was that much water in this carpeting," Snyder said.
He says those who live in a home located downhill from the sewer main, and built before plumbing codes were changed to require a backwater valve, are most at risk.
"There might be some upfront cost," Buchan said. "But the benefit is significant."
Especially considering the cost to clean up and repair from all the sewage will top $45,000.
City crews determined the problem started just up the road from Snyder's house when grease clogged the sewer main. For that reason, the City of Raleigh denied her claim for damages, saying a grease blockage is not the city's fault.
"It was a terrible winter because it was freezing in here and now it's hot in here," she said. "I get mad. I mean, who lives like this? Who lives like this?"
"I want people to know that they need to have this," Snyder said of the backwater valve. "And it's not a joke and don't think that it can't happen to you, because it can happen to you."
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