Local News

Nearly 6,000 Cumberland Co. Residents Urged to Boil Water

Posted October 20, 2007
Updated October 22, 2007

Aqua North Carolina, Inc. issued a precautionary boil advisory for about 5,900 customers in Western Cumberland County Saturday due to a loss of water pressure in the system.

The advisory, which affected customers in the Cliffdale West and Tunbridge water systems off of Cliffdale and Raeford roads, could remain in effect until Tuesday, officials said.

Customers should not drink the water without boiling it first. All water used for drinking, making ice, brushing teeth, washing dishes and food preparation should be brought to a full boil for at least one minute, then allowed to cool before using it, or use bottled water.

Boiled or bottled water should be used until further notice. Boiling kills bacteria and other organisms in the water, officials said.

The loss of pressure resulted from some wells in the system failing to automatically turn on, officials said.

Aqua operations staff began manually putting the wells into service in the early evening Saturday and expected to have pressure restored by midnight. However, once pressure is restored, customers should continue to boil their water until further notice, officials said.

Because pressure was not maintained throughout the system during the event, North Carolina’s Department of Environment and Natural Resources will require Aqua to collect bacteriological samples from the system to confirm the absence of coliform bacteria before lifting the boil order.

The samples, which will be collected on Sunday for testing on Monday, will take 24 hours for results.


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  • syracuseinwonderland Oct 21, 2007

    OldRebel wrote:

    "Unfortunately many new homemakers have no idea how to properly boil water. Film at 11:00."

    Yeah that one minute boil is complicated. :)

    I used to disinfect the drinking water with bleach when I lived in Korea. 1/8 teaspoon per gallon.


  • syracuseinwonderland Oct 21, 2007

    "Durham Tap Water Wins Statewide Taste Test"

    I wonder if that was the "leaded" water.

  • oldrebel Oct 21, 2007

    Unfortunately many new homemakers have no idea how to properly boil water. Film at 11:00.

  • ncmickey Oct 21, 2007

    My buddies well has the nastiest water...

  • ncmickey Oct 21, 2007

    Durham Tap Water Wins Statewide Taste Test
    Tap Water Tops In State Association Contest

    Tap water from the D. M. Williams Water Treatment Plant, the City's oldest water treatment facility, was judged as the state's "Best Tasting Tap Water" in a contest held as part of the North Carolina Section of the American Water Works Association and Water Environment Association annual fall conference in Greensboro, N.C.
    Williams plant tap water competed with 19 samples submitted by water providers across the state for the Nov. 15 contest. A panel of five impartial judges tasted water samples for about an hour before the results were tallied, with Durham's tap water rising to the top.

  • whatelseisnew Oct 21, 2007

    Ummm yummy municipal water. Never had it; never want it.

  • lynddsy Oct 21, 2007

    it's bad to loose this water during a drought but, i guess it can't be helped. it's also a shame the back up plans didn't work. it is also a pain for these people to have to boil or bring in their water. maybe they will clear it soon.