Supermarket Chain Picks IBM Self Checkout System
Posted May 1, 2006
RALEIGH, N.C. — Hy-Vee, one of the top 20 supermarket chains in the U.S., is deploying self checkout systems from
The self checkout system includes conveyor belts designed to improve ergonomics.
Hy-Vee recently completed a pilot test of the new system at a store in West Des Moines IA and plans to deploy systems at another five stores this year.
Hy-Vee operates 224 stores across seven states in the Midwest.
"We're quite excited about IBM's new hardware design, with its intuitive flow and above-counter placement of devices, making it even easier for our shoppers to use self checkout," said Don Miller, assistant vice president for equipment purchasing at Hy-Vee. "Customer service is paramount for us, and we've had very high acceptance of self checkout. We expect that more people will try it when they see the layout and design of the new IBM systems."