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Garner family victims of Target security breach

Posted January 20, 2014

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— Dinner is very important for Christina King and Brandon Fairchild.

With three daughters, the evening meal allows the married couple to really know how the girls’ day went.

But the Garner family is now wondering how they will pay for groceries.

After dinner at a restaurant Saturday night, the family realized their bank account had a zero balance.

There were mysterious charges throughout the day, all from stores in New York.

“Somebody got our number somehow, and at that point we didn’t know exactly how they got it,” Fairchild said.

After speaking with their credit card company, it turned out they were victims of the nationwide Target security breach.

They made a $12 purchase at a Target in Garner on Dec. 2.

The security breach affected 40 million credit and debit card accounts across the country, resulting in the theft of personal information, including email addresses and names, of as many as 70 million customers. The breach affected customers who swiped their cards at a Target between Nov. 27 and Dec. 15.

Target says an estimated 1.2 million North Carolina card users might have had their credit and debit card accounts exposed.

“How do you continue living, buying groceries, getting gas, paying bills,” King said.

Customers will not be responsible for fraudulent charges, Target said. The state attorney general’s office recommends customers to continually check their credit and debit accounts as well as their credit reports.

They also should watch out for social media requests looking for their personal information.

Target is also offering one year of free credit monitoring for those impacted.

King and Fairchild were told by their bank they should not expect some of their money to start being reimbursed until the end of the month at the earliest.

For them, that’s not soon enough.

“Target, really, in our opinion, they have a responsibility to us,” Fairchild said.


This story is closed for comments.

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  • smi11er Jan 21, 2014

    Folks I have a news flash for you all. It has been over 6 months since either the wife or I shopped at Target. Since moving the closet Target is 60 miles away. Anyway we rec'd a notice from Target that our data was taken. Bottom line anyone who EVER shopped at Target and used a credit or debit card had their data stolen. Be smart. Sign up for the credit monitoring and watch your accounts daily.

  • busyb97 Jan 21, 2014

    People say that using bank debit cards gives you the same protection as a credit card with regards to fraud, but THIS is exactly why it is not 100% the same. When your account is ZERO or nearly, it will take TIME for the bank to fix it. What are you supposed to do in the meantime?! The end of the month for this family? That is two weeks!

  • question_why Jan 21, 2014

    The target breach has been big news. Why did they not cancel their card? Story says they had the false charges this past Saturday.

  • voice your opinion Jan 21, 2014

    Sorry to hear this happened to you. Anytime you have fraud on your account, whether debit card (checking account) or credit card, call the respective company immediately. They will either close or block your account, complete the appropriate paperwork, and reimburse you immediately. Especially in the case where you still have your cards and the fraud was from out of state because it's obvious you didn't commit the fraud. Good luck. If you haven't called your bank, do so today so they can put the money back today before checks start clearing your account

  • Brian Jenkins Jan 21, 2014

    Ill tell you how they got it. YOU put YOUR financial information on a CENTRALIZED website and it was stolen. Sorry. Get up to date and stop putting your credit card informatin on a computer. Use Bitcoin. My account balance goes up daily and i dont have to worry about keeping my financial life on 128 bit encryption. Then again some people still use stamps and the post office while smart people got email 20 years ago. People are so pitiful.

  • computer trainer Jan 21, 2014

    Seems to me that Target could at least make sure that these folks had food on the table. I mean really!

  • A person Jan 21, 2014

    Call your bank, have the charges reversed. There, that was easy. That is how it is done. Please do not even ask for money from us

  • Wilson Andrew Craig, III Jan 21, 2014

    soon as the breach by hackers was announced, within 24 hours I got notice by SECU that I was getting a new card. If they had the notice on 2 Dec that Target purchasers stood a higher than normal chance that their information was stolen, why didn't they replace their card?? More than a month has passed since the announcement, and their discovery that someone was emptying their account. Were they not monitoring their account? What has happened to personal responsibility??

  • NewToMe Jan 21, 2014

    I wonder how they linked it back to the Target purchase? Also, these people don't have money in other accounts? Who uses a credit card these days and doesn't have money in other accounts just in case this type of thing happens??????????????????

  • LuvLivingInCary Jan 21, 2014

    Be a cold day in Raleigh before I shop at Target again. Just saying!!