Local News

Cary water meter reading goes wireless

Posted February 28, 2013

— The Town of Cary is offering residents a new online tool to track their water usage.

The Aquastar portal is designed to help 60,000 residents conserve water and save money. Officials estimate the system will save more than $10 million over 17 years, compared with the cost of manual meter reading.

The wireless system, which allows customers to set water usage text or email alerts, collects multiple meter reads each day. Those who already have an online utility payment account can use the same information to log in.

Cary officials said the town is the first municipality in the Triangle to offer a completely wireless system. Aquastar was designed and built for $172,553.

To access the portal, search “my utility bill” at the town's website .


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  • JustAName Mar 4, 2013

    $18+ millions to purchase and install smart AMI Water Meters. They have an obsolescence period of roughly 5 years.

    The benefits claimed includes elimination of 10 readers at a cost of $60,000/ yr for each (total of $600,000 annually).

    Think about that for a second. Meter readers make $60k per year. And the cost of the meters will never be recouped because of the cost of replacing the meters every 5 years.

  • me2you Mar 1, 2013

    My utility bill went up $12 this month and can't figure out why...hmmm. wonder if this has anything to do with it?

  • common tater Mar 1, 2013

    old news

  • cynda-ur-way Mar 1, 2013

    I wish raleigh had this. I still cant figure out why my bill varies so much. I can use half the water of prior month with same amount due. Every time I try to conserve ,I get frustrated because i am not able to see any difference with what I am charged.I think sometimes they don't even read the meter. it looks untouched and I have never seen anyone outside my house.

  • elyhim2 Mar 1, 2013

    "It will save over 10 million over the next 17 years. Put that where you won't forget it, and see how much your bill increases over the same period of time."

    Newer meters mean more accurate meters, displacement meters wear out in the customers favor.

    Also, I'm guessing the $172,000 is what they paid for the website/email notification.

  • raleigh-cary Mar 1, 2013

    Smart move by Cary, but the story is incomplete. What was the total cost to install ALL the wireless equipment?

  • DeathRow-IFeelYourPain-NOT Mar 1, 2013

    Its actually been wireless for many customers for a year or so now. They must have just completed the entire switchover.

  • bykings Mar 1, 2013

    Don't read too much into the 172K figure. This is probably R&D and testing up to production. Cost to customer (town of Cary) is totally different. Your correct with you logic though.

  • Blues Man Z Mar 1, 2013

    "Cary spent more than 172,000. You can't even purchase a meter for $20.00 not to mention a wireless one. Plus towers, software and infrastructure? Complete load. Maybe the cell bill is 172,000 a year but your out of your mind if you believe a fixed network system was built for under $200,000."

    That darn town of Cary. Always up to something! (eyes rolling)

  • wayneboyd Mar 1, 2013

    It will save over 10 million over the next 17 years. Put that where you won't forget it, and see how much your bill increases over the same period of time.