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Published: 2009-04-09 09:11:00
Updated: 2009-04-09 09:31:36

Posted: April 9, 2009

High-tech firm to hire 240 people in Raleigh for iPhone support

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Raleigh, N.C. — The “help wanted sign” is out at Affiliated Computer Services (NYSE: ACS) in Raleigh.

ACS plans to hire 240 people at its customer care center in order to provide technical support for Apple iPhones.

“We want these people as soon as possible,” said ACS spokesperson Chris Gilligan. “The jobs will pay above minimum wage with benefits. Individuals will have the ability to increase compensation after training and increase it further based on productivity.”

Both customer care personnel and managers are needed.

“These positions reflect growing demand for iPhones and the fact ACS has demonstrated we have the ability to ramp up this many positions quickly and to meet technical demands,” Gilligan said. “This also speaks well for Raleigh.”

Interested people can apply online at the ACS Web site or in person at 4924 Green Road, Suite 101. Training classes will begin in the near future.

ACS is looking to hire some 600 people nationwide. The company has 3,100 employees in North Carolina, including offices in Raleigh and Cary.

Copyright 2011 by Capitol Broadcasting Company. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

39 Comments


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Latest Comments
Maybe the Ral/Dur area is just too good for jobs like this. Maybe you can recommend some illegals to take those jobs up? After all.. that would be a degrading job no one in their right mind would want.

You would think that in todays economy that ANY company that is hiring right now would be a good thing. Come on people .. don't look a gift horse in the mouth. Of course i guess you all must be standing at the wrong end.
Click to view my profile protestthis
April 10, 2009 5:01 p.m.
Interesting responses on here. When I worked in TANF (welfare) as an employment counselor, we'd regularly send clients to jobs at ACS. I know on more than one occasion we sent people who couldn't be placed anywhere else due to their umm... "attitude." I'm not surprised that ACS has issues.
Click to view my profile lornadoone
April 9, 2009 5:45 p.m.
Wow. I've worked at both large and small call centers in the past and never, ever experienced that seems to go on at ACS. Unimaginable. But like the one commenter said..you get what you pay for.
Click to view my profile Unfair Moderators Stink
April 9, 2009 5:14 p.m.
I started using the iPodTouch this year and had no problems even when they came out with new Firmware to install. I asked WHY? If anything that is my one complaint the paying to upgrade firmware. Operating is Fine. I made the quick investment if a hardshell waterproof case with the membrane skin over the screen so you still have use of it. You can drop it 3 feet, use it in the rain, no problem! In fact with the case I even use it MORE than I would otherwise.

Customer Service I have had to deal with from other companies drove me batty when I could hardly understand their english skills. Heavy asian accents (not sure what nation) rate of speech was rapid. I'm glad they are keeping it in the US in this case!
Travised
April 9, 2009 5:12 p.m.
So as I read the comments I see the consensus is don't work for them if you value your life and don't buy a phone to be "in" if you have not a clue as to how it works...lol
Click to view my profile esprg
April 9, 2009 4:35 p.m.
View Comments VIEW ALL 39 COMMENTS

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