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What are the keys to actively listening to your child

To actively listen, you need to be intentional in comprehending what the individual is communicating to you. You hear more than just the words they're saying -- you should hear what they are saying and what they are NOT saying through verbal and non-verbal body language.

Posted Updated
Teen listening
By
Gale McKoy Wilkins
, WRAL contributor
RALEIGH, N.C. — I am a conversationalist, public speaker, teen life coach, advocate, entrepreneur, wife and a mother. I was once the radio personality at North Carolina State University WKNC-FM where I studied Speech Communications.

Can you see the common thread in these? I am speaking in all I do.

So, it might come as a surprise that I attended an event on the importance of listening — not speaking.

However, as both a life coach and mother, I’ve learned active listening is imperative to building relationships. Generally, people just listen to reply and miss key information in conversation.

Active listening means paying complete attention to what the speaker is saying. One of the three levels of listening, this level is the most attentive to the other person.

To actively listen, you need to be intentional in comprehending what the individual is communicating to you. You hear more than just the words they’re saying — you should hear what they are saying and what they are NOT saying through verbal and non-verbal body language.

Active listening is defined by these six characteristics:
  1. A focus on all words and actions (you pay attention to the speaker’s total communication, including body language),
  2. Full comprehension of all that was said or disclosed,
  3. An effort to process all information,
  4. The ability to closely repeat back what was said,
  5. A willingness to do your best,
  6. And empathy for the speaker’s feelings and thoughts.

Active listening requires constant practice and is a skill that can be developed over time.

Listen, don’t fix

As a parent of two adult children, my husband and I both have to practice active listening with them. My husband Carl was a natural at this. He always came with a calm voice, empathy, and a listening ear. He never interrupted but waited patiently to talk.

Nope – that was not me! I came to my children with questions, and lots of them. I always listened to find the answers and figure out what had to be done. I questioned and questioned because I wanted to fix whatever it was and move on to the next thing. (I’m grateful for Carl because our children grew up in a household that balanced itself!)

Over the years, I’ve grown to learn that what my children wanted was not unsolicited advice. They wanted someone who would listen.

As a teen life coach, I struggle with that same fixer mentality. This mentality makes me prone to try to mend a situation before listening. However, I should also seek to prevent a crisis by facilitating deep conversations where at the heart of it, I am listening.

Now, I want to be a listener and not a doer. I want to hear and not advise.

My heart is pure toward listening because I believe prevention is important when working with youth. To listen intently allows you to forestall crisis moments as much as possible.

Active listening is one of the most important coaching skills that every life coach must have to be successful. It is a skill that enables your clients to trust you and have confidence in your ability to help them achieve their desired goals.

Active listening is not just a skill for life coaches alone but for every individual who interacts with others, whether on a professional or personal level. It improves the trust and rapport with your co-workers, your clients, your supervisors, and most importantly, your loved ones.

So, the next time you are in either your child’s or student’s presence, let them know that you don’t want to miss one word you speak. You are listening!

Four tips to listen actively:

  1. Pay attention.
  2. Withhold judgment.
  3. Clarify what they are saying.
  4. Summarize the conversation.
Gale McKoy Wilkins
Gale McKoy Wilkins is a wife, mom, grandparent and family life coach. She is the founder of Project Arrow, an evidence-based peer-to-peer and leadership program teaching middle, high school and first-year college students how to deal with trauma and crisis using life coaching. It's the first life coaching organization in the state to receive funding from the Department of Public Instruction and the first to implement life coaching in a school setting.

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