Walmart offering daily pick-up hour for at-risk customers and first responders

Walmart announced that it is offering a new daily pick-up hour for at-risk customers and first responders at 2,400 stores.

Posted 3:04 p.m. Apr 14, 2020 — Updated 4:38 p.m. Apr 14, 2020

Walmart announced that it is offering a new daily pick-up hour for at-risk customers and first responders at 2,400 stores.

According to a press release from Walmart, "Each day the hour from 7 to 8 a.m. at select pickup store locations will be reserved for customers over the age of 60, as well as first responders, customers with disabilities and anyone designated high-risk by the Centers for Disease Control and Prevention."

The company will be expanding the availability of its pickup service, which will now be available beginning at 7 a.m. at select locations (2,400 stores) to offer their most at-risk customers an additional shopping option.

The point of pickup is also contact-free. Customers simply open their trunk, and associates load their groceries in. They will not need to sign for the order. In addition, pickup associates are following enhanced distancing and sanitation procedures to prevent the spread of the coronavirus.

“Now more than ever, families are relying on our pickup service to help get quality, fresh groceries to their homes as safely as possible,” said Tom Ward, senior vice president, Customer Product. “These are extraordinary times, and we are constantly looking for ways we can help deliver that same peace of mind to all our customers, particularly those who are most at-risk.”

How To Order For Curbside Pick-Up

* You will see a new prompt on Walmart.com/grocery that displays the qualifications for selecting the slot listed as ‘At Risk Only’ and allows those who are eligible to opt in. While this time has been reserved for these groups, all other pickup times are open for their use as well.

* Enter your zip code to pick your store. Choose a date and time for your order by clicking "Reserve" before you start to shop to make sure you get the time slot you prefer. This will also make sure that you are looking at the store inventory of the store you wish to pick up at.

* Begin filling your shopping baskets through the website or through the Walmart app.

* Once you are finished, you will review your order and pay online.

* Include your phone number at checkout so they can text you when your order is ready. They can also e-mail you when the order is ready.

* Once you head to the store, click "Check In" on the app to let them know you are coming.

* Once you get to the store, pull in to the Pick-Up area, enter your parking spot number in the app and the employee will bring your order out to your car and put it in the trunk.

* A detailed video guide to how to place an order for curbside pickup can be found HERE.

Purchase Limits

As you will see in stores, Walmart has set purchase limits on certain high demans items available through Grocery Pickup. You can find additional information HERE.

For more information on the steps Walmart is taking to help protect its customers and associates, see their website.

List: Stores offering dedicated shopping hours for seniors

List of resources to help seniors get groceries and prescriptions

About Walmart:

Walmart Inc. (NYSE: WMT) helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit approximately 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting http://corporate.walmart.com.

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