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Wake offers $500 to qualifying households for help with utility bills

Wake County on Monday announced a plan to help residents keep the lights on, the water running and other utility services active.

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Wake County on Monday announced a plan to help residents keep the lights on, the water running and other utility services active. The county will provide residents who qualify with up to $500 per household to pay past-due balances on utility bills for electricity, natural gas, water, wastewater and solid waste services.

How to qualify for Wake County utility relief

  • Demonstrate financial suffering due to COVID-19; and
  • Provide copies of past-due utility bills from March 1, 2020, or later.
  • Household income up to $39,540 for an individual and $56,460 for a family of four.

Apply for help with utility bills:

Apply online, or print and drop off application at the:

Swinburne Building at 220 Swinburne St. in Raleigh; or

Eastern Regional Center at 1002 Dogwood Drive in Zebulon.

The county is applying $5 million in federal money to start the program and expects to help at least 10,000 families.

“With protections against utility shutoffs beginning to expire, Wake County is stepping up to help families who can’t make ends meet during this pandemic,” Wake County Board of Commissioners Chairman Greg Ford said. “No one should have to go without water at a time when handwashing is so critically important, and no one should have to go without air conditioning when the heat index is in the triple digits.”

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