Verizon Coverage

Customer experience: the key to business success

Customer experience (CX) is an essential component for business success and customer retention in today's competitive market.

Apex police searching for suspects in Verizon armed robbery

Apex police are searching for suspects in a Verizon armed robbery Thursday night.

Battle for high-speed wireless internet heats up with Verizon’s network boost

RALEIGH – Verizon is upping the stakes in its bet to be the top wireless internet provider for homes and […]

"Spot' on: Verizon sends communication support to help fight Brunswick county fire

The Verizon Frontline Crisis Response Team provided two Satellite Picocells on Trailers, or SPOTs, to help battle the Pulp Road Fire in North Carolina. Here are the details.

Verizon unbundles service plans to offer customizable packages

Verizon has launched "myPlan" customizable smartphone plans that essentially unbundle unlimited cellular service from the "perks" that Verizon has offered to subscribers in the past. Right now, for example, signing up for a Verizon "Get More" plan offers unlimited 5G service along with perks like access to Apple Arcade, Apple Music, Disney+, and more.

Verizon tech solutions are helping small and midsize businesses grow in Raleigh

In this Q&A feature, Mark Tina, Vice President of Business Sales for Verizon, gives context as to why small and midsize businesses are seeking Verizon for technology services.

Have an older Verizon wireless plan? Your prices are going up

Verizon is raising the prices on some of its older cell phone plans, the company confirmed to CNN on Monday. The move is part of a broader effort to get more of its customer base on 5G plans.

Outages hit T-Mobile, other wireless providers

Customers of wireless provider T-Mobile US Inc. reported widespread service outages in the U.S. late Monday, according to websites tracking service interruptions.

T-Mobile CEO is business exec of year - here's why CNN chose him

T-Mobile is now worth about $175 billion - more than rivals Verizon and AT&T. T-Mobile's solid performance on Wall Street is one big reason why CEO Mike Sievert is the CNN Business pick for CEO of the Year.

Chemical spill drill critical for first responders, phone providers to gain experience in worst-case scenarios

Rocket fuel transported on Interstate 40 made its way into Lake Crabtree on Tuesday morning, impacting businesses and people. Fortunately, it wasn't real life, but rather a drill, one that was a chemical spill simulation that took place in Cary.

Chelsea Donovan, WRAL reporter

Verizon unveils new 'Welcome Unlimited' plan as low as $30 per line

Verizon today announced the launch of a new 5G unlimited plan called "Welcome Unlimited," which the company says is its best price yet on unlimited talk, text, and 5G/LTE data.

As carrier wars continue, Verizon is hiring locally in Triangle - with sign-on bonus of $2,500

Verizon is hiring for positions based in the Triangle even as the company ranked behind competitor T-Mobile in a new analysis of wireless carriers.

Who’s No. 1 in wireless service? T-Mobile, says new network study

T-Mobile is the “best” carrier in the United States when factoring in connection speed and reliability, according to PCMag’s annual mobile network comparison, the results of which were released Tuesday. Here are the details.

5G dissatisfaction: Airline industry says feds are taking 'rushed approach'

Federal regulators say Verizon and AT&T will delay part of their 5G rollout near airports to give airlines more time to ensure that equipment on their planes is safe from interference from the wireless signals, but the airline industry is not happy about the deal.

Carrier wars: Verizon hits back, says T-Mobile continues to 'hoodwink' customers

The wireless carrier wars continue. After T-Mobile hits Verizon and AT&T for alleged rate increases, Verizon claps back at the company.

Price war: T-Mobile offers up to $1,000 to AT&T, Verizon customers to switch

Verizon and AT&T cellular customers are preparing for price increases on their monthly bills, but in these times of blistering recession  current and future T-Mobile customers are guaranteed not to see price increases, the company says. So why not switch?

Verizon raises starting hourly wage to $20, adds hiring bonus for Triangle workers

In a tight labor market, companies are doing all they can to attract and retain workers in the Triangle.  That's important, as the latest WRAL TechWire Jobs Report finds that there are more than 50,000 job openings across the region.

Raleigh’s Victra buys Go Wireless – and continues to hire in the Triangle

A Raleigh-headquartered authorized retailer for Verizon, Victra, has bought Go Wireless. The company now operates some 1,600 retail stores in the U.S.

FAA clears Verizon and AT&T to turn on more 5G cell towers

Airline industry groups and the FAA have been at odds with Verizon and AT&T as the wireless communications companies launch new technology.

Want super fast 5G wireless? Here's how to access AT&T, Verizon networks

AT&T and Verizon have turned on C-band 5G networks, which are an important set of higher radio frequencies. These networks will supercharge the internet as we know it, allowing users to, for example, stream a Netflix movie in 4K resolution or download a movie in seconds. But how to access them?

5G & you: Explaining C-band 5G as Verizon and AT&T flip on the switch in the US

By Samantha Murphy Kelly, CNN Business The next-generation of wireless technology is now even faster for 5G users in some […]

Airlines warn of potential 'catastrophic disruption' at RDU, other airports with 5G rollout

An airline industry group warns of potential "catastrophic disruption" at airports such as RDU due to new rollout of 5G technology from wireless providers. But an AT&T spokesperson told WRAL TechWire that neither airlines or the FAA "utilized the two years they’ve had to responsibly plan for this deployment."

5G rollout near airports delayed after plea about safety risk to AT&T, Verizon

AT&T and Verizon have agreed to postpone their planned rollouts of 5G infrastructure near airports by two weeks, averting — for now — feared widespread disruptions to air travel and shipping as well as a potential legal battle over the matter.

5G battle: Verizon, AT&T reject feds' request to delay rollout despite airline warning

A joint letter Sunday from the telecommunications giants to U.S. Transportation Secretary Pete Buttigieg and Steve Dickson, the head of the Federal Aviation Administration, sought to dismiss concerns brought by U.S. airlines that a new 5G wireless service could harm aviation.

Q&A with Mark Tina, Verizon's eastern region vice president of business sales

A conversation with Verizon on all things 5G and cybersecurity as they relate to medium and small businesses.