Utility Bills Coverage
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Price of sewer bills mysteriously surge for one South Carolina neighborhood
Residents of a Fort Mill neighborhood are upset after several families reported receiving sewer bills for the month of March charging them $1,000 or even $2,000. Kevin Connolly has lived in Sutton Place for more than 10 years, and despite living alone with his wife and paying his bills on time, he was charged $2,139 in March. -
Solar panel owners could get less for investment under coming rule change
North Carolina is ranked fourth in the US for the amount of solar power we generate, and that's projected to grow by a whopping 60% over the next few years. But a proposal to change the rates for rooftop solar panels could reduce that growth. -
Rooftop solar rate changes could cast long shadow over industry, climate change
State regulators are considering a proposal that would make rooftop solar arrays less affordable for homeowners. Several environmental groups are backing the deal, saying worse things are happening across the country. -
Estimated bills, unexpected totals: What to look for in your Duke Energy bill
Imagine paying your electric bill only to find out months later you owe hundreds more. Five On Your shares the lengthy steps one woman is taking to correct the record with Duke Energy. -
'It's not right': Unread meters lead to inaccurate Duke Energy Bills
Duke Energy estimates use for some customers, leading to bills either too high or too low. -
5 On Your Side explains why Duke Energy bills have been higher lately
Are you seeing higher prices for electricity? 5 On Your Side explains why Duke Energy customers may be getting bigger bills. -
Winter storms and spiking energy prices could lead to record high heating bills
As if consumers weren't being squeezed enough by rising prices for a wide range of goods, this month's blast of winter weather will mean that many Americans could face record high heating costs this year. -
Caller beware: Despite legislation, robocalls still being placed, including to WRAL newsroom
One day, the 5 On Your Side phone rang with a call supposedly from a local number. The caller on the other end said they were with a local power company and payment was late. -
Program helps low-income households afford heating costs and energy bills this winter
The North Carolina Department of Health and Human Services will begin accepting applications through county social services departments for the state's Low Income Energy Assistance Program (LIEAP) today. -
Choose a safer space heater
Space heaters sure help those cold pockets, but they are a common source of household fires, so it pays to make sure your setup is safe. -
Consumer Reports finds budget-friendly, family-safe space heaters
Space heaters sure help those cold pockets, but they are a common source of household fires, so it pays to make sure your setup is safe. -
Limit dust and other hacks to hold down the cost of home heating
Add some extra blankets and turn down the thermostat to save on home heating bills. -
Fight rising heating costs with household maintenance
With some sources predicting that heating costs could rise by as much as 54% this winter, you'll want to use less. -
Biden administration to use Covid relief funds to try to offset rising home heating costs
The Biden administration on Thursday announced steps it's taking to deploy funds from the $1.9 trillion Covid-19 relief law passed earlier this year to help offset rising home heating costs for Americans this winter. -
Before you pay the power bill, check for any possible mistakes
For many, when the power bill arrives each month -- it's automatically paid. -
5 On Your Side warns: Read that bill before you pay
The power bill arrives each month and many of us automatically pay it. -
NC looking for applicants to rental assistance program
Gov. Roy Cooper announced on Wednesday that the state would be opening up a second round of applications for rental assistance is now open. -
Private investment firm seeks partnership with Fayetteville Public Works Commission
The Fayetteville Public Works Commission provides electricity, sewer and water for about 114,000 customers. An out-of-state private equity firm is seeking to help manage it. -
Duke Energy explains recent spike in utility bills
If you've noticed an increase in your electric bill, you're not alone. -
Tips to stay warm without burning a hole in your pocket
A blast of bitterly cold air will bring the threat of frozen precipitation Tuesday night but the bigger risk could be bone-chilling, frigid windy weather that will blanket the Triangle over the next 48 hours.