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Some Wake schools calls go to non-parents

When people move, students graduate or individuals change cellphones, it can result in an incorrect number on file, yielding the unexpected calls.

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Wake County Public School System
CARY, N.C. — Some Wake County residents were surprised recently to get an emergency call from the public school system. Several of them told WRAL News that they were called by mistake, no longer have a child in the system or never did.

According to a WCPSS spokesman, the calls are automated and pull from a database of contact numbers. Each family can list up to five. When people move, students graduate or individuals change cellphones, it can result in an incorrect number on file, yielding the unexpected calls.

Visit the parents page on the Wake County Public School System's website and click "Stay Informed" to remove a phone number from the list.

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