VISIT OUR WEBSITE, BOOKHARVEST BOOKHARVESTNC.COM. >>> WE ARE PROUD TO BE A PARTNER IN SUPPORTING THE LOCAL RESTAURANT COMMUNITY. WE KNOW THAT RESTAURANTS ARE AT THE CENTER OF WHAT MAKES OUR COMMUNITY UNIQUE. AND DURING THIS PANDEMIC, IT'S MORE IMPORTANT THAN EVER TO SUPPORT THEM. THIS MONTH, WE WANT TO CELEBRATE THE RESILIENCE OF THE INDUSTRY BY FINDING OUT HOW SOME RESTAURANTS WITH ABLE TO PIVOT FOR 2020. >> WE REALIZED WE HAD TO MAKE CHANGES IN OPERATIONS. WE WANTED TO MAKE SURE THAT THE FIRST PRIORITIES HIGHEST TO US WERE THE STAFF AND PATRONS. EVERYTHING AFTER THAT PIVOTED OFF OF WHAT WAS ESSENTIAL FOR THEIR SURVIVAL. SO WE MADE CHANGES WITH STAFFING. WE DIDN'T HAVE TO LAY ANYBODY OFF, THANK GOD. AND WE MADE CHANGES WITH OUR PRODUCT FOR THE ORDERING PROCESS ONLINE AND CARRYOUT ORDERING. MENUS ARE HARD FOR A CHEF. SOME OF THEM HAD TO GO WAY FOR A LITTLE WHILE. WE WENT WITH THE POPULAR ITEMS, ITEMS PRODUCED QUICKLY, AND ITEMS THAT TRANSPORTED WELL FOR DELIVERY AND CARRYOUT. WE ADDED ITEMS FOR FAMILY MEALS AND BUNDLE MEALS SINCE FOLKS WERE EATING AT HOME AT A LARGER CAPACITY. IT'S WORKED OUT WELL SO FAR. ONE OF THE SURPRISES WE HAVE IS HOW LOYAL THE FAN BASE WAS. FOLKS WERE DEMANDING THE FOOD AND WANTED US TO PROVIDE SERVICES. THAT ENCOURAGED US TO KEEP DOING WHAT WE WERE DOING. WE'RE EXCITED ABOUT 2021. WE HAVE BEEN TRYING TO OPEN A NEW LOCATION IN CHAPEL HILL FOR A FEW MONTHS. THAT SHOULD HAPPEN SHORTLY. AND WE'RE LOOKING FORWARD TO THE EXISTING STORES, BRINGING ON THE NEW PRODUCTS AND SERVICES THAT I THINK WILL EXCITE THE PATRONS AND GROW OUR FAN BASE EVEN GREATER. >> IN JUNE WHEN WE OPENED AGAIN, WE DID NOT KNOW HOW TO SURVIVE. WE LEANED HEAVILY ON THE COMMUNITY. IT'S BEEN UNBELIEVABLE, THE SUPPORT WE HAVE HAD. THE NUMBER ONE CONCERN IS THE SAFETY OF OUR EMPLOYEES AND OUR CUSTOMERS. WE OPTED TO KEEP OUR DOORS CLOSED FOR INDOOR DINING. WE TRIED TO FIND A WAY TO MAKE IT EASY FOR THEM TO ORDER ONLINE. WE VISITED OUR WHOLE ENTIRE CATERING BUSINESS. WE SUPPORTED OUR HEROES ON THE FRONT LINE TO OFFER PREPACKAGED MEALS. NOW WE ARE PARTNERED WITH HARBOR UNITEs, IT'S AN INCREDIBLE ORGANIZATION THAT MADE IS WHERE IT'S SO CONVENIENT FOR THE COMMUNITY TO GET FAMILY MEALS TUESDAY AND THURSDAY AND SATURDAY FROM LOCAL RESTAURANTS. YOU ORDER ONLINE. AND THAT KEEPS US GOING. AND WE ARE GRATEFUL FOR THAT. I'M LOOKING FORWARD TO SEE THE HUSTLE AND BUSTLE, THE BACKGROUND NOISE OF PEOPLE LAUGHING, TALKING, EATING. FOOD IS ABOUT LOVE AND GATHERING. IT'S BEEN SURREAL FOR US AS A BUSINESS OWNER. AND EVERY DAY, NOT A DAY GOES BY WHERE DON'T THANK GOD WE'RE STILL IN BUSINESS. AND EVERY MORNING, MY HUSBAND AND I LOOK AT EACH OTHER AND SAY, WE'RE GOING TO FIGHT. TODAY IS ANOTHER FIGHT. .