SmartShopper

Hate that holiday gift? There are things to keep in mind if you're planning on returning it.

All the holiday presents are unwrapped - and the final verdict is in - you hate it. It's time to head back to the store to return it. But there are a few things you should know before you go.
Posted 2021-12-26T23:20:18+00:00 - Updated 2021-12-27T13:33:12+00:00
Tips for returning Christmas gifts

All the holiday presents are unwrapped - and the final verdict is in - you hate it.

It’s time to head back to the store to return it. But there are a few things you should know before you go.

The good news is that it's easier than ever to return items you don't want. For example, Amazon is accepting unwanted gift returns at UPS, Kohl's and Whole Foods.

Shopper Chelsea Caudle said she loves it.

"I walked in, took care of it and walked right out," Caudle said. "I think it's the convenience fact. I think Amazon is really good on convenience [and] making sure ... they can meet the needs of their customers."

Experts said if you are returning items - no matter where it is - know the policies and deadlines, and if you have one, don't forget the receipt.

Logistics company Optoro predicts consumers could return as much as $66 billion in holiday purchases this year. That’s a 45% increase over the previous five year average.

In addition, the National Retail Federation says 69 percent of people prefer to return unwanted gifts.

Shoppers said while most of the time "it's the thought that counts," but if they were to return an item, they love convenience.

"Anything these days that can make life easier is so important," said Will Gabler.

Keep in mind that Amazon's holiday return deadline is Jan. 31. Experts said that because of this year's supply chain issues, it could be more expensive to make online returns.

In Fact, Fedex announced last summer that surcharges for packages would continue into next year.

Credits