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Stimulus check snafu irritates Wake man
Some H&R Block customers discovered Tuesday that their stimulus checks were deposited into an account other than their own.
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Some H&R Block customers discovered Tuesday that their stimulus checks were deposited into an account other than their own.
EVENING AND WE WILL KEEP YOU POSTED AS WE GO TO THE NIGHT, AND THE LACK OF CENTER AND ONLINE, BACK TO YOU. >>> SECOND STIMULUS PAYMENT STARTING TO SHOW UP AND BANK ACCOUNTS AS WE, FOR SOME PEOPLE THEY ARE NOT SHOWING UP IN THE RIGHT PLACES. TALK TO SOME OF THE VIEWERS HAVE CONTACTED US AND TRACKED DOWN THE PROBLEMS. >> Reporter: H&R BLOCK CUSTOMERS WILL HAVE TO WAIT FOR THE STIMULUS CHECKS. THEY ARE NOT THE ONLY ONES EXPERIENCING CONFUSION AND DELAYS. >> >> Reporter: CARLS PEPPER JR. WENT TO THE GET MY PAYMENT WEBSITE TO CHECK ON THE STATUS OF THE STIMULUS CHECK, HE WAS SHOCKED TO FIND HAS MONEY HAD BEEN DEPOSITED INTO SOMEONE ELSE'S ACCOUNT. >> LOOK LIKE IT WAS FRAUD. >> Reporter: TURNED UP THE ACCOUNT BELONGS TO H&R BLOCK, COMPANY THAT FILES PEPPERS TAXES LAST YEAR. WITH PEPPERS TO H&R BLOCK TO FIND OUT WHAT HAPPENED. ONCE INSIDE HE LEARNED HIS STIMULUS MONEY HAD BEEN SENT TO A REFUND TRANSFER ACCOUNT. THAT H&R BLOCK TYPICALLY USES TO TRANSFER TAX REFUNDS TO ITS CUSTOMERS. >> I'M KIND OF HEATED I HAVE QUESTIONS, LIKE, WHY CAN YOU DEPOSIT IT INTO MY ACCOUNT? THIS IS ACTUALLY TAKING A MY TIME. >> Reporter: H&R BLOCK ISSUED THE STATEMENT SAYING, THE IRS DETERMINED WHERE SECOND STIMULUS PAYMENTS WERE SENT. IN SOME CASES, MONEY WAS SENT TO A DIFFERENT ACCOUNT THAN THE FIRST STIMULANT PAYMENT LAST SPRING. CHASE BANK CUSTOMERS ALSO EXPERIENCE ISSUES WITH STIMULUS PAYMENTS. WE SPOKE TO A CUSTOMER IN HENDERSON, HE SAYS HIS PAYMENT APPEARED, DISAPPEARED, AND THEN RETURNED HOURS LATER. >> I THOUGHT SOMEBODY CONTACT MY BANK ACCOUNT. WE HAVE HAD PROBLEMS WITH HER BANK ACCOUNT BEFORE. >> Reporter: THEY ARE WELL OF THE ISSUE AS SOME CUSTOMERS ON THE STIMULUS MONEY IS BACK IN THE CUSTOMERS ACCOUNT. >>> >> Reporter: THE MONEY MEANS A LOT TO THE MAN IN HENDERSON HE NOT ONLY JUST LOST HIS WIFE TO CANCER, ALSO HIS JOB AND STRUGGLING TO MAKE ENDS MEET, BACK HERE AT H&R BLOCK, THEY TELL ME THEY HOPE TO TRANSFER ALL THE MONEY TO THE CUSTOMERS BY THE END OF THE WEEK. BACK TO YOU.