Vance County blames Sprint for 911 connection problem
Posted December 21, 2016 10:40 p.m. EST
Updated December 22, 2016 10:24 a.m. EST
Vance County, N.C. — Brian Short, director of emergency operations for Vance County, said a technical problem that kept Sprint customers in Vance and Franklin counties from reaching 911 on Wednesday night.
For hours, authorities said, Sprint customers could reach dispatchers, but those answering the calls were are unable to hear the caller.
The service was restored by 8 a.m. on Thursday.