Some Orange County services offline as county combats virus

Online services in Orange County were down as the county fights an encryption virus detected Monday morning.

Posted 11:10 a.m. Mar 19, 2019 — Updated 11:10 a.m. Mar 19, 2019

Deborah Strange

, WRAL digital journalist

HILLSBOROUGH, N.C. — Online services in Orange County were down as the county fought an encryption virus detected Monday morning.

The county said that the virus was found on the countywide network. To stop the virus, the county shut down all of its internal servers.

As they are unable to send or receive emails, county employees can be contacted by phone. A directory is available online.

The following services are temporarily unavailable during the outage:

Public WiFi at all Orange County facilities
Public computers at the Orange County Main Library
Online reservations for Orange County facilities
Online reservations for classes and programs at the Department of Environment, Agriculture, Parks and Recreation and the Department of Aging.
The Register of Deeds cannot process real estate closings or issue marriage licenses. A marriage license can be obtained from a Register in another county.
Housing vouchers cannot be processed.
The Tax Office can not verify tax bills to determine amount owed.
The Planning Department cannot process fees or close out permits.
Some pet adoptions in Animal Services may be delayed.
While the Health Department’s clinics are operating as normal, some services could be affected if the disruption continues for a few days.