RECALL: ThermaCare HeatWraps due to potential risk of skin injuries
Pfizer Consumer Healthcare has issued a recall for ThermaCare Back Pain Therapy HeatWraps due to the potential risk of skin injuries such as burns/blisters and/or skin irritation.
Posted — UpdatedPfizer Consumer Healthcare has issued a recall for ThermaCare® Back Pain Therapy HeatWraps due to the potential risk of skin injuries such as burns/blisters and/or skin irritation.
The ThermaCare® Back Pain Therapy HeatWraps, up to 16HR pain relief, master lot impacted is S97473, UPC 305733010037 (Lower Back and Hip Therapy, 2 count carton) and was used in the manufacturing of 17 retail display case sub lots.
The recalled product was distributed nationwide to retailers, wholesalers and distributors in the United States and Puerto Rico from June 2017 through March 2018.
If you have the recalled product, Pfizer Consumer Healthcare is asking customers to "discontinue use of the product, record the lot number, throw the product away in its entirety without opening the foil pouch, and to please contact the Pfizer Consumer Healthcare Information Line at 1-800-323-3383 (Mon-Fri, 9am-5pm EST) for replacement or reimbursement. Note: The lot number can be found on the side of ThermaCare cartons and on the back of ThermaCare pouches. If consumers have questions regarding this recall or to report an adverse event or product complaint, contact the Pfizer Consumer Healthcare Information Line at 1-800-323-3383 (Mon-Fri, 9am-5pm EST). Consumers should contact their healthcare provider if they have experienced any problems that may be related to using this product."
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