WRAL Investigates

Roofing company asked to stop operating in N.C.

Posted September 22, 2010 2:11 p.m. EDT
Updated September 22, 2010 2:34 p.m. EDT

— North Carolina Attorney General Roy Cooper has asked Atlanta-based American Shingle and Siding to stop doing business in the state after hundreds of complaints from customers.

Customers said American Shingle's sales representatives go door to door selling the idea of a new roof, paid for by insurance. Once American Shingle got its deposit, though, customers said it was the last they saw of the company.

Cooper said there have been more than 300 complaints in the state against the company.

Altogether, at least 500 complaints against American Shingle have been filed with the Better Business Bureau. Some complainants said that they checked the BBB, searched the Web and didn't see any complaints.

Officials with the North Carolina Department of Insurance said that American Shingle's practice of negotiating with the insurance companies on behalf of customers is against the law. The department twice ordered the company to stop.

WRAL News was unable to reach American Shingle's Raleigh manager, Brad Hughes, or the company's chief executive officer, Carlton Dunko. The company's Raleigh office is closed and empty.