The latest "At Your Service" flier the city regularly inserts into municipal water bills omits various items the city wants residents to recycle, including milk cartons, cereal boxes, aluminum foil and some cardboard.
"These are some of the items. We didn't put the complete list (out)," city spokeswoman Jayne Kirkpatrick said when reviewing the flier. "I thought that had been checked and cleared. It hadn't been, but this is ... incorrect. It's incomplete."
Linda Leighton, waste reduction specialist with the city's Solid Waste Services Department, said Raleigh doubled the amount of materials collected by its recycling trucks two years ago.
"Every year, we tried to improve our program," Leighton said.
The city spent $1,000 to print the incorrect fliers, which will be sent to 148,000 municipal water customers by the end of August, but Kirkpatrick said there are no plans to reprint them with the correct information.
"It's not a waste of tax dollars. We're educating you, we're telling you, we're giving you the information," she said. "If this can help people just to say, 'I really should be recycling,' then great. We're not going to reprint it."