Computer Glitch Duplicates Addresses, Disrupts Mail
Posted October 15, 1997 12:00 a.m. EDT
CARY — One-thirteen Lochwood West Drive and 113 Lochwood West Drive. Until late Wednesday afternoon, they were two homes with the same address, at least ast far as the post office was concerned. The street name Lochwood East Drive was mysteriously changed to Lochwood West Drive on a piece of Wake County software creating duplicate addresses.
A Cary Planning Department employee discovered the error after home owners complained about mail mix-ups.
Eileen Bendas lives on Lochwood East Drive. When she had problems getting the correct mail, it was a big concern. She runs a small business out of her home.
"I rely on the mail for checks coming in with payments, for orders, for shipments," Bendas explains, "so, it's a little disconcerting to find out our address has been changed and we didn't know it."
Thanks to the perserverance of the Town of Cary, the postal service has corrected the problem. Both Wake County and Cary have policies to prevent these mix-ups from happening in the future. From now on, no new street names will be similar, and streets will no longer be named East or West to prevent mistakes.