About a dozen frustrated residents of Thistledown Apartments, located off Gorman Street, joined together to confront management Wednesday afternoon.
Residents blame an apartment employee for a series of thefts and harassment, and they say that management is not doing enough to help them.
"I'm a customer in their business and I'm treated like I'm the one doing all this. I'm a victim. I'm a victim of bad business," says tenant Sharece Berry.
Residents also complain that perks they paid for, like a pool and driveway gates, were long delayed or never built.
Thistledown's management did not respond to WRAL's requests to talk to them.