Homeowners Contact Five On Your Side About Paving Problems
Posted July 12, 2001 3:22 a.m. EDT
FRANKLIN COUNTY — We all want to get what we pay for, but three Franklin County families that all hired the same man to pave their driveways feel he did a lousy job, so they called Five On Your Side for help.
Last December, Lillian Moody, her sister Colleen Stallings and Moody's son all hired Daniel Thomas, owner of Cornerstone Paving, to put down asphalt on their driveways. He finished all three jobs within a day and a half.
Combined, they paid him $8,400. But days later, parts of Moody's drive started to crumble. Within a couple of months, all three driveways were sprouting green.
"It got warm in the spring, and I mean, it started coming up," Stallings says. "It makes me ill everytime I look at it."
Ever since, they have all been trying to get Thomas to fix the asphalt, but they say he has been all but impossible to get hold of. They said that the few times, they could reach him, he gives them the runaround, so they contacted Five On Your Side.
Five On Your Side left repeated messages on Thomas' "office" line, which is an answering service and through his cell phone, but they were never returned.
When Five On Your Side went to the address he gives on his letterhead, we found another problem. The man who lives at the location says he has never heard of Cornerstone Paving or Daniel Thomas.
Daniel Thomas' answering service told Five On Your Side that he has not called in to get his messages for a couple of weeks. An acquaintance of Thomas says that he temporarily left town.
In the meantime, an important lesson for everyone to know is that when the only phone line a business has is an answering service, that should be a red flag, especially when it is combined with a nonexistent business location.