Local News

Dell Computers Voluntarily Recalls Certain Laptops Due To Defective Batteries

Posted October 16, 2000 7:00 a.m. EDT

— Dell Computers is recalling batteries used in several of its laptop models because of a potentially hazardous situation.

Dell has notified its laptop owners that some Latitude and Inspiron models sold between June and September 2000 might have defective batteries. The batteries can short circuit, causing them to overheat and possibly catch on fire.

"The most scary part about that for any of us is it can happen when the battery is in use or even when it's turned off, which is potentially very, very dangerous," says Paul Hetzel, WRAL IT Manager.

Dell is voluntarily recalling 2,700 batteries used in its notebook-style personal computers. To find out if you have a defective battery, you can call Dell toll-free at877-741-6420or you can visit theirWeb site.

To find the serial number of your battery, look for the white tag on top of the battery.

Before removing it from your computer, Dell recommends powering down your PC, and unplugging all connections including your AC power cord. Customers with recalled batteries can send them back to Dell for a free replacement.

Dell has received one report of a battery short circuiting and catching on fire. The incident resulted in minor property damage, but no injuries.