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Five On Your Side Helps Raleigh Man Clear $5,200 Phone Bill

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RALEIGH, N.C. — A Raleigh man got a phone bill for thousands of dollars for calls he didnot make. When he could not get it straightened out, he called Five On YourSide.

"Oh man, it was like I had a heart attack, you know," Michael Campbellsaid.

That is because when Campbell got back from his cruise vacation, he gota big surprise -- a phone bill for $5,236.84.

"I'm like, 'Oh my God! What in the world? How could this happen?' youknow?" Campbell asked.

The BellSouth bill included three pages of calls to New York, SouthCarolina and Georgia.

Campbell called several of the numbers after receivign the bill and saysthe people who answered spoke a language he did not understand.

It all confused Campbell -- especially since he does not have long-distance service, he is not a BellSouth customer and he was out of thecountry when the calls were made.

Campbell called BellSouth.

"They were like, well, 'We're sorry, there's nothing we can do, but youcan send a letter to the corporate office and they can make adecision,'" he said.

Campbell sent letters, but was told he had to pay the bill. So he calledFive on Your Side.

A BellSouth spokesman told Five On Your Side the company has since determined thecharges are not accurate and cleared the entire bill.

It is the kind of surprise Campbell is happy to come home to.

"I guess, continue on with life and try to enjoy life and not worryabout a $5,000 phone bill over my head," he said.

BellSouth and Lecstar-- Campbell's service provider -- say they do not know why he was charged.

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 Credits

Monica Laliberte, Reporter
Greg Clark, Photographer
Lori Lair, Producer
Michelle Singer, Web Editor

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