Local News

Progress Energy Cautions Customers About Possible Scam

Posted January 7, 2004 4:55 a.m. EST

— Progress Energy is warning customers about a possible scam.

On Dec. 31, officials said someone posing as a Progress Energy employee called to make an appointment to service a Garner resident's hot water heater. The individual arrived at the customer's home Wednesday morning for the appointment.

When the customer asked for identification, officials said the impersonator returned to his vehicle and drove away. Progress Energy officials said they do not service hot water heaters, so they are warning customers about the incident.

The Garner Police Department has been made aware of the incident. Customers should contact Progress Energy's Customer Service Center at

(800) 452-2777

if any individual without proper employee identification seeks access to a customer's home for any reason.