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U.S. Sen. Richard Burr, ranking member of the Senate Committee on Veterans' Affairs, released an open letter to America's veterans on May 23, 2014.

May 23, 2014To the Nation’s Veterans,Over the course of the last few weeks, there has been a great deal of media coverage—rightly so—of the still-unfolding story coming out of the Department of Veterans Affairs regarding secret wait lists and other problems related to appointment scheduling at VA facilities. Last week, the Senate Committee on Veterans' Affairs heard from Secretary Shinseki, representatives of some of the Veterans Service Organizations (VSOs), and others.While a great deal of the media coverage of the hearing has focused on what Secretary Shinseki said, and didn't say, much less has been seen of the testimony of the VSOs that testified. I wanted to take a brief moment to comment on that testimony.First and foremost, I must recognize and commend the American Legion, National Commander Dan Dellinger, and the American Legion team for taking a principled stand, before the hearing and during it, and calling for leadership change at the VA. It is clear that the Legion has been listening to its membership about the challenges they face in gaining access to care, and has reached the conclusion that "enough is enough" and the status quo is indefensible. The Legion's membership has much to be proud of with the organization they support.Regrettably, the Legion was alone among the VSO that testified in taking such a stand. It became clear at the hearing that most of the other VSOs attending appear to be more interested in defending the status quo within VA, protecting their relationships within the agency, and securing their access to the Secretary and his inner circle. But to what end? What use is their access to senior VA staff, up to and including the Secretary, if they do not use their unprecedented access to a Cabinet Secretary to secure timely access to care for their membership? What hope is there for change within the VA if those closest to the agency don't use that proximity for the good of veterans across our country?I believe the national and local commanders of every VSO have the interests of their members at heart, and take seriously their commitment to their members and their organization. Unfortunately, I no longer believe that to be the case within the Washington executive staff of the VSOs that testified. Last week’s hearing made it clear to me that the staff has ignored the constant VA problems expressed by their members and is more interested in their own livelihoods and Washington connections than they are to the needs of their own members.I fear that change within the VA will not be possible unless and until these organizations also reconsider their role as well as the nature of their relationship with VA.Sincerely, Richard Burr United States Senator

Sen. Burr's open letter to veterans