New antenna makes WRAL's TV signal stronger
Posted July 10, 2019 7:40 p.m. EDT
Updated May 21, 2020 3:30 p.m. EDT
On Wednesday, Sept. 11, 2019, WRAL and nearly 1,000 television stations across the country moved frequencies to make room for wireless internet broadband services.
Those who watch WRAL over-the-air, from an antenna, were required to rescan their television channels to allow their antenna adjust to the change and keep watching WRAL News, The Voice and all of our NBC favorites.
How to rescan your antenna TV
Select Scan or Autotune from your TV or converter box control menu to start the scanning process.
Your TV will do the rest. This process usually takes a few minutes to complete.
Once your rescan is complete you will still find your favorite stations on the same channel number as before.
Still not able to see WRAL-TV?
Some TVs will either not add new channels (even if they find them), or keep the old channels and confuse the tuner. If a regular rescan doesn’t work, try the following:
1) Disconnect the antenna from the receiver and re-scan with no input (this will clear the TV’s memory).
2) After that scan is complete, hook the antenna back up and re-scan one more time.
Rescanned and lost WRAL and FOX 50?
If you rescanned channels and lost WRAL and Fox 50, here's the good news: You should now be able to see those channels clearly!
When the federal government asked channels to change frequencies to make room on the airwaves for wireless internet services, they ordered local TV stations all over the country to move to new frequencies.
This requires broadcasters like WRAL to install all-new antennas and equipment!
Engineers have had to remove and replace all of the main antennas on top of the tower (WRAL, WRAZ, WNCN, WLFL, and WRDC). That work is now complete.
We apologize for the inconvenience. This was a government mandated change that affected over 1000 stations across the country. Because of that, there are shortages of parts and especially qualified tower crews.
You can always watch WRAL News on your smart or connected TV. We have free apps for Roku, Apple TV, Fire TV and Android TV.
Get help with rescanning online, via email or phone
If you have rescanning difficulties, you can usually find instructions by selecting the Set-Up or Menu button on your television or converter box remote control. Because rescan procedures vary by TV, you can also contact support based on the type of TV you have.
For additional assistance, contact the FCC’s consumer hotline at 1-888-225-5322 and press prompt number 6 or email WRAL's support staff at DTVquestions@wral.com.