Service restored to TWC customers after Sunday night outage
Posted December 27, 2015 7:58 p.m. EST
Updated December 28, 2015 8:34 a.m. EST
Raleigh, N.C. — Time Warner Cable services were largely back online Monday morning after an outage left customers in North and South Carolina without internet and cable Sunday afternoon.
Services to both residential and business customers were interrupted during the late afternoon on Sunday. During the peak of the outage, the website Outage Report received more than 600 reports of Time Warner service issues, though it is unclear how many actual customers were affected.
Service began returning for some Sunday evening, but there was no word as to when service would be restored throughout the region.
According to a spokesperson for Time Warner, an issue with a router caused the outage, although not all customers were affected because different areas are served via different routers.