Mass shootings prompt call for accessible emergency exits

"She was trampled because of a blocked exit trying to evacuate the mall," he said.

Blocking or locking an emergency exit is a violation of the state fire code, but inspectors visit most places only once a year.

Taylor didn't identify the woman or the exit that was blocked. He said it can happen when stores pile up boxes near their rear doors – a temporary problem that can lead to trouble during an emergency.

"People are going to evacuate the building, so it's important to have those exitways clear at all times [and] lighted," he said.

Raleigh Assistant Fire Marshal Jeff Johnson said there is no report in the department's records of a blocked door at Crabtree Valley during that incident, but he added the event was complex and said it's possible it wasn't noted in the chaos.

Mall spokesman Brian Asbill said there is no record of a problem, and the mall wasn't cited for a violation. Stores are responsible for their individual areas, he said, but there's no record that any stores were cited either.

Rep. Mike Clampitt, R-Swain, said he met with the injured woman recently. He said he sent a letter to mall management last month requesting information and isn't happy that he hasn't yet heard back.

"To me, the mall management has the primary responsibility ensuring that all persons, whether they work there or they come there to shop or visitors, have a right to be safe," said Clampitt, a retired fire captain and code inspector.

Crabtree Valley managers received Clampitt's letter and plan to follow up with him soon, Asbill said.