JULY 9 2022. THEY INCLUDE THE NUMBER 05 IN THE DATE LOT COLD. >>> YOU NOTICED THE PROBLEM WITH THIS HOME? TAKE A REALLY CLOSE LOOK. YOU SEE THAT EXTRA SPACE. LAST SUMMER, THEY SHARED THIS HOMEOWNERS STRUGGLE FOR A FIXED. TONIGHT, WE ARE BACK WITH A UPDATE.>>> THE BEST KIND OF UPDATE. THE BUILDER HAD A PART. SO DID THE COMPANY THAT DONATED SUPPLIES TO LITERALLY STRAIGHTEN THE PROBLEM.>>> YOU SEE PEOPLE WALKING THEIR DOG. THEY WERE KIND OF LOOK. I KNOW EXACTLY WHAT THEY WERE THINKING. >> SHE REACHED OUT FOR HELP IN AUGUST WHEN BUILDERS SAY THE WARPED COLUMNS ON THE FRONT OF HER HOME WERE NOT COVERED UNDER THEIR WARRANTY. >> YOU CAN SEE IS STARTING TO COME LOOSE HERE. IT IS NOT AS SAFE AS IT SHOULD BE. >> SHE AGREED TO PAY $3000 TOWARD A FIXED. IT WAS MUCH MORE. THAT IS WHERE A REPRESENTATIVE FROM BUILDING PRODUCTS SAW HER STORY AND REACHED OUT OFFERING HELP. THE COMPANY GAVE MADISON TWO NEW COLUMNS WITH MORE THAN $2100. NO CHARGE. >> I AM TELLING YOU. THAT IS A COMPANY WHO DO NOT HAVE TO TO DO WHAT THEY DID. >> SHE HIRED A LOCAL CONTRACTOR TO INSTALL THE NEW ONE.>> I'M GOING TO BACK UP. AS YOU CAN SEE THE COLUMNS. THEY ARE NOW DESTROYED. >> NO LONGER SITTING ON THE PORCH WHERE WATER COULD CAUSE ISSUES. THAT ROWLING IS NOW ROCK SOLID. THE DIRECTOR OF SALES TOLD US THEY ARE DELIGHTED TO LEND A HELPING HAND AND SINCE THE COLUMNS ARE MANUFACTURED FROM SYNTHETIC MATERIAL, THEY WITHSTAND THE TEST OF TIME. >> I CANNOT SAY ENOUGH ABOUT THE COMPANY THAT THEY WOULD BE WANTED TO DO THAT TO SOMEONE THAT HAS NO CONNECTION TO THEM AT ALL.>> I WOULD JUST LIKE TO THINK FIVE ON YOUR SIDE FOR TAKING MY CASE AND HELPING ME GET THIS RESOLVED. AS YOU CAN SEE THERE NICE AND STRAIGHT. >> WHAT A GREAT OUTCOME. SHE EMAILED SAYING SHE AND HER HUSBAND ARE SO HAPPY THEY CAN LOOK AT THE FRONT OF THE HOUSE AND SMILE. AS YOU CAN IMAGINE, THEY ARE ALSO HAPPY THEIR NEIGHBORS NO LONGER STARE AT THEIR HOUSE WITH THAT LOOK. WE ARE GLAD IT ALL WORKED OUT. NEWS FIVE ON YOUR SIDE.>>> IF