Holiday Shipping Coverage
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Return policy secret: Some major retailers allow shoppers to keep items and refund
As the season of giving winds down, the season of returning is just getting started. But for many retailers, processing those unwanted items can cost two-thirds of their original price. -
Need it to arrive by Christmas? Holiday shipping deadlines to know
Mailing gifts this holiday season? Another deadline is here. -
WRAL Investigates puts holiday shipping to the test
With just 10 days until Christmas, many are hoping all those online orders will arrive on time. This year, there are new pressures on the supply chain. So, WRAL Investigates ordered gifts to find out how long it really takes to complete holiday shipping this season. -
Patience is the name of the game for holiday shipping this year
With just 10 days until Christmas, many are hoping all those online orders will arrive on time. This year, there are new pressures on the supply chain. So, WRAL Investigates ordered gifts to find out how long it really takes to complete holiday shipping this season. -
Postal Service promises that robots, thousands of hires will deliver Christmas on time
With Christmas less than two weeks away, the United States Postal Service is making an all-out push to get packages delivered on time. New facilities, machines and thousands of holiday hires are all part of USPS's holiday shipping plan. -
Will package delays ruin your holidays? At 6, WRAL goes inside a USPS center to find out
At 6 on WRAL-TV, go inside a USPS center where robots and sorting machines are working overtime to get packages delivered on time. -
Deadlines for holiday shipping are approaching: See the schedule for USPS, FedEx, UPS
If you are planning to ship holiday gifts this year, be sure to check this list of shipping deadlines from the United States Postal Service, UPS and FedEx so all your packages arrive on time. -
Porch pirates are waiting to take your gifts. 5 On Your Side has ways to protect your packages.
Don't let your guard down. Porch pirates are waiting to help themselves to your gifts. -
USPS, FedEx and UPS holiday shipping deadlines to know
Retailers are urging customers to finish their holiday shopping early this year. Supply chain issues and a worker shortage means that gifts will take longer to arrive at your doorstep if you are ordering them online. -
Shipping backlog could have major impacts on holiday shopping
The cost of everyday items is soaring, while massive container ships sit outside America's biggest ports, unable to off-load. -
No Christmas stockings, but plenty of empathy for overworked postal carriers
A woman who still hasn't received the Christmas stockings she ordered online last month says she feels for the postal workers who have received plenty of complaints over delayed holiday shipping. -
'I don't trust them,' Raleigh woman says of Postal Service after delayed deliveries
A Raleigh woman said she had to complain in person and online after a Christmas package her daughter sent from California sat in a Greensboro distribution center for more than a week, arriving at her house only after the holiday. -
Customers angry, sad Postal Service couldn't get packages delivered by Christmas
Christmas came late for Deb Newton, and it's still somewhat delayed for Erica Tillman. Both women say the U.S. Postal Service is to blame. -
Holiday returns: Dealing with the not so perfect gift
Online shopping and the ongoing pandemic are expected to have a major impact on the way we return unwanted holiday gifts. -
Local postal service manager: 'I don't know if we're going to get it there by the holidays'
A manager, who reached out to WRAL News anonymously, said that the amount of items being shipped is 30% more than it has ever been before. -
Deadlines here for holiday shipping
U.S. Postal Service officials said the coronavirus pandemic has exacerbated the delays typically seen during the holiday season. -
COVID-19 cases at USPS Raleigh office may delay deliveries
A holiday rush combined with impacts from the coronavirus pandemic is overwhelming the United States Postal Service. -
How are post offices doing during the pandemic?
During the holiday season, post offices are at their busiest, delivering gifts all across the country to our loved ones. However, with the Covid-19 pandemic, it has become difficult to manage the amount of people in the building. Most post offices don't have enough workers to monitor crowding, due to congressional budget cuts and a recent ban on overtime. -
Deadlines for holiday shipping: USPS, FedEx, UPS
If you are planning to ship your holiday gifts, time is running out. Check out this list of deadlines from the United States Postal Service, UPS and FedEx.