'Every second counts,' Durham woman says of police response times
Durham police continue having trouble meeting their target for response times to serious incidents, according to statistics that the City Council is expected to review on Thursday.
FROM >>> WHEN THERE'S AN EMERGENCY IN DURHAM, POLICE ARE NOT GETTING THERE AS SOON AS THEY WOULD LIKE TO. >> Reporter: IN A BROTHER WHEN THE CITY IS AVERAGING MORE THAN TWO SHOOTINGS A DAY, RESIDENTS WANT THE COMFORT OF KNOWING POLICE CAN GET TO THE SCENE FAST. >> EVERY SECOND MATTERS. >> Reporter: CHERYL SMITH SAYS SHE FEARS FOR HER SAFETY AND HER KIDS. >> WE JUST HEALTH DEPARTMENT A SHOOTING OVER HERE LAST WEEK. >> Reporter: THE POLICE CHIEF WILL PRESENT NUMBERS ON THURSDAY, SHOWING THE DEPARTMENT'S GOAL IS TO HAVE AN AVERAGE RESPONSE TIME TO THE MOST EXPERIENCE CALLS CALLS OF 5 MINUTES 48 SECONDS, BUT THEY ARE AVERAGING TIME OF 6 MINUTES 12 SECONDS. >> WE ARE NOT IN A SITUATION WHERE WE ARE IN A STATE OF CRITICAL FAILURE OR ANYTHING LIKE THAT, BUT WE KNOW WE WANT TO KEEP OUR RESPONSE TIMES OPTIMAL. ANYBODY THAT RUNS ANY TYPE OF ORGANIZATION KNOWS THAT WHEN YOU HAVE MORE WORK AND LESS PEOPLE, THE PEOPLE THAT YOU HAVE THE HAVE TO WORK A LITTLE HARDER. >> Reporter: AND WORKING ON RECRUITING AND RETENTION IS A TOP PRIORITY FOR HIM AS WELL AS THE NEW MAYOR, JUST SWORN IN LAST NIGHT. WE KNOW PART OF THE ISSUE WITH DPD IS THEIR PAY LAGS BEHIND OTHER AGENCIES IN THE AREA, SO CITY COUNCIL WILL DISCUSS PERHAPS RAISING THE PAY AT