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Esteamed Coffee in Cary allows employees to put abilities on display

As businesses reopen and people return to the public square post-pandemic, many in the food service industry find themselves short-staffed. That is not a problem at Esteamed Coffee on South Academy. Eighteen employees there are eager to come to work.

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By
Rick Armstrong
, WRAL photojournalist
CARY, N.C. — As businesses reopen and people return to the public square post-pandemic, many in the food service industry find themselves short-staffed. That is not a problem at Esteamed Coffee on South Academy. Eighteen employees there are eager to come to work.

Esteamed Coffee is not your average coffee shop. The non-profit business exists to provide a rare opportunity for individuals with various disabilities to display what they can do.

"We are serving an under-served workforce and a part of our employment pool that is just under-utilized," said co-founder Angie Hudson. She, along with business partner Tamara Lapsley, worked several years raising support to make their non–profit business dream come true.

Employee Chandler Meshwork has served in a few internships. "I didn’t really have, like, a real paid job, you know, before this," she said.

Lapsley is a speech pathologist who has a close relationship with many individuals with disabilities. Hudson has lived with visual impairment for the last 30 years which made it more difficult for her to find employment.

They know their employees are especially motivated to succeed. "They really want to provide excellent customer service," said Lapsely.

Hudson says the store’s environment of support is key. "This is a safe place for customers and our employees to interact with each other and get used to being around each other," she said.

The goal at Esteamed Coffee is to prepare employees for other opportunities in the work force. "Our hope is that other people will come in and just see what great employees they make and want to hire some of them to bigger and better things," said Lapsley.

Employees are trained to rotate through a variety of roles including working the cash register and filling orders. Mistakes will be made, but barista Michael Choate has a positive attitude. "I think my favorite part is that I can always get better at it," he said.

He enjoys the work and interacting with regular customers. "That guy over there, he’s a regular," said Choate, pointing across the room to Michael Coppotelli. He likes the coffee as well as the cause.

"It’s just something that’s near and dear to our hearts," said Coppotelli, referring to his own daughter who at age 13 suffered a brain aneurysm and still struggles with aftereffects of that injury.

More than money, Coppotelli says, his daughter and the Esteamed employees want to feel valued.

"They just want to be seen as individuals that can hold a job and go through life like everyone else, and I think that we should all be here to support them," he said.

Esteamed Coffee is 80 percent self-sustainable through their profits, but depends upon donations for 20 percent of revenues.

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