"On the Way Foods" is touted as a first-of-its-kind automated food delivery service in Durham. Owner Rich Schreiber says it's an answer to pandemic safety concerns as well as the higher costs of getting a quick, hot meal.
GOOGLE HAS A THREE STRIKE RULE BEFORE COMING PERMANENTLY BANNED. THIS IS AFTER TWITTER AND FACEBOOK SUSPENDED THE PRESIDENT'S ACCOUNTS. >>> COVID-19 CONCERNS INSPIRED A DURHAM BUSINESS OWNER TO START THE FIRST OF ITS KIND FOOD DELIVERY SYSTEM. IT IS TRIGGERED THROUGH AN APP AND WITH NO ADDED FEES, NO TIPS AND NOTES SOCIAL CONTACT. IN OUR MORNING ORIGINAL, DEBRA MORGAN EXPLAINS HOW IT WORKS. >> Reporter: ON THE WAY FOODS IS TOUTED AS A FIRST OF ITS KIND AUTOMATED FOOD DELIVERY SERVICE IN DURHAM. THE OWNER SAYS IT IS AN ANSWER TO PANDEMIC SAFETY CONCERNS AND THE HIGHER COST OF GETTING A QUICK HOT MEAL. >> WE NEED A DIFFERENT BUSINESS MODEL. SOME THING THAT HELPS PEOPLE LOWER PRICES BUT GIVES A RESTAURANT A FIGHTING CHANCE. >> THIS APP IS THE HEART OF THE BUSINESS. OTHER RESTAURANTS CAN GET THEIR OWN BAN AND USE THE APP. THE DRIVERS MAN IS EQUIPPED WITH WARMING TRAYS CARRYING POPULAR PIZZAS. THE DRIVER HITS OUT A PICKUP POINT IN THE COMMUNITY SHOWN ON THE APP. >> AS SOON AS WE PULL UP, WE DING YOU TO SAY WE ARE AT THE LOCATION. COME ON OUT AND GRAB IT AND GO. >> Reporter: CUSTOMERS CAN GO TO THE LOCATION AND USING AN AUTOMATED SYSTEM, THEY SCAN TO PAY.'S WHAT THE APP TO OPEN THE DOOR AND ANOTHER SWIPE AND THE PIZZA POPS OUT. >> IT TAKES LITERALLY 20 SECONDS TO GET YOUR FOOD. IS NO CONTACT. THE WHOLE THING IS HEATED UP TO A TEMPERATURE THAT ACTUALLY STERILIZES THE OUTSIDE OF THE BOX. >> Reporter: TRAYS CAN BE FILLED WITH A VARIETY OF FOODS AND AT A BARGAIN PRICE, SAYS SCHREIBER. >> IT DOES NOT ALLOW TIPPING. IT DOES NOT ALLOW DELIVERY FEES. THERE ARE NO DELIVERY FEES OF ANY KIND. THE PRICE OF THE FOOD IS THE ONLY PRICE YOU PAY.DEBRA MORGAN, WRAL NEWS. >>> SCHREIBER JUST LOST HIS IS
