Local News

Disgruntled customer slams truck into dealership showroom

Posted December 26, 2017 5:48 p.m. EST
Updated December 27, 2017 4:19 p.m. EST

— A man described as a disgruntled customer rammed his Dodge pickup into the showroom of a Smithfield auto dealership Tuesday, authorities said.

The man, whose name wasn't immediately available, crashed through a window at Deacon Jones Chrysler Dodge Jeep Ram, at 1109 Brightleaf Blvd. No one in the showrrom was hurt.

Smithfield police are consulting with the Johnston County District Attorney’s Office on what charges to file against the man.

Officials with Deacon Jones said Wednesday that the man was upset over routine manufacture recalls on his pickup, which he bought from the dealership in 2014. But a spokesman said that there was no record of the man ever having his car serviced at Deacon Jones.

"Upon review, we learned that the gentleman was having his truck regularly serviced at a nearby facility. When he finally returned to us on Tuesday, we gladly offered him some options to address his concerns. He nevertheless seemed generally upset as he left, and the next thing we knew, his vehicle had breached the side of our building," Richie Brady, chief operating officer of the dealership, said in a statement. "Thank goodness it came to a stop inside our facility before it might have become more serious. We are very grateful that nobody was injured as a result of his behavior."

The dealership repaired the damage and reopened on Wednesday.