Health Team

Report: NC needs to upgrade care system for seriously ill

North Carolina is falling behind in health care for people with serious illnesses, especially in rural areas, according to a report released Monday.

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By
Laura Leslie
, WRAL Capitol Bureau chief
RALEIGH, N.C. — North Carolina is falling behind in health care for people with serious illnesses, especially in rural areas, according to a report released Monday.

The report from the North Carolina Institute of Medicine says the state needs to make some big changes to help support people with serious illnesses and their caregivers, and its authors say the coronavirus pandemic will put even more stress on the system.

North Carolina is expected to have more than 2.5 million people over age 65 by 2030, and about half of them will eventually develop a serious illness, such as cancer, kidney failure or heart damage, and will need years of support to deal with it.

"North Carolina was behind other states in developing our workforce," said Dr. Adam Zolotor, president and chief executive of the Institute of Medicine. "We have many hospitals throughout the state that don’t have palliative care teams. Getting outpatient or community-based palliative care has been a problem for a long time."

Then came the pandemic, which state AARP president Dr. Catherine Sevier said will likely add thousands more people to the system.
"We know that people are going home from the hospital after a COVID experience, particularly those in intensive care units that were very sick, and they’re going to need care for quite a while," Sevier said.

The state needs to provide more help to the people who take care of those patients at home, from training and transportation to respite care and flexible workplace policies, she said.

"With seriously ill people, that care is often 24/7, and so, when you talk about providing good serious illness care for people, you have to also talk about providing support for their caregivers to be able to do that," she said. "COVID has just shined a light on those gaps. It’s made them more acute."

Zolotor, who also chairs the Department of Family Medicine at the UNC School of Medicine, said the task force that studying the issue made dozens of recommendations, including making it easier for patients to fill out directives for care they do or don’t want and getting that information into a central registry.

"Not only can people do their advance care planning, but health care systems [can] get that information and are able to honor the needs and desires that people have expressed," he said.

"We need to change our laws in this state so that we make it easy for people to own their health and plan for care in advance and say what they need," Sevier agreed.

The panel is also calling for policies to boost the health care workforce.

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