Local News

Parents, students not happy after technical glitch means they'll have to retake AP exams

Posted May 12, 2020 10:34 p.m. EDT
Updated May 13, 2020 8:37 a.m. EDT

— Millions of students have been taking their AP exams from home during the coronavirus pandemic. For some, it's not going quite as easily as they had hoped.

Some high schoolers faced serious glitches online during their tests. Now, they'll have to take them again.

There is a lot of frustration flooding social media as many students who experienced technical difficulties learned they now have to retake their test in June.

“From upstairs, I just heard this blood-curdling scream, it was like nothing I had heard before in the house," said Kerry Walters. "I thought something had really gone wrong.”

While taking his AP calculus test, Cameron Walters hit a snag when submitting his final answer.

“My initial emotion was just worry because, you know, I worked all year for this class," said Cameron Walters about the issues he was faced with while taking his AP test.

With an error message continuously popping up and no time left, Walters didn’t know what to do. Because of the error, 50% of his test would not count.

"He was in panic mode, and the only thing I could do to calm him down was to say 'Cam, if you had this problem there had to be other people that had this problem as well,'" his mother said.

People across social media and the nation experienced the same issue when uploading pictures of their completed work to the testing site.

“It’s a little annoying that I have to do it again in June, but I understand that this is the first time that they’re doing anything like this, and there will be kinks in the program, and I guess I was just an unsuspecting victim," said Samuel Cartwright.

While some had technical difficulties, others said testing went on without a hitch. The College Board sent WRAL the following statement, writing in part:

“Given the wide variety of devices and browsers students are using, we anticipated that a small percentage of students would encounter technical difficulties. We have a makeup window in June, so students have another opportunity to test. Today, less than 1% of students who tested encountered technical difficulties.”

And for those that faced submission issues, studying isn't quite finished.

“It’s definitely a little frustrating that I have to still focus on this when I was ready, and now I just kinda have to study again just to make sure I’m prepared for it," Cameron Walters said.

Walters said he’s still waiting to hear back from the College Board to see if he can retake the test in June. In the meantime, he’s preparing for another AP exam on Friday and hopes this one goes more smoothly.

Our commenting policy has changed. If you would like to comment, please share on social media using the icons below and comment there.