Aging Well

New resources for seniors during the pandemic

Services for seniors are changing daily. Resources for Seniors updates and distributes a list of resources and services for seniors nearly daily. Here are some critical ones.

Posted Updated
Help may be a phone call away
Liisa Ogburn

Changing conditions related to the coronavirus reveal new needs, especially among seniors who are more likely to be shut in than ever. Below are on-going and new resources for seniors and their caregivers:

  1. Resources for Seniors
Resources for Seniors, a private nonprofit in Wake County, updates and distributes a list of resources and services for seniors nearly daily. They also have people manning their phones. For additional questions, call: 919-872-7933 during business hours.
  • Senior-only hours at grocery stores
  • Call your neighborhood store. Many offer “senior-only hours,” usually in the morning right after the store has been cleaned and restocked. Many also have waived pick up and delivery costs for seniors ordering groceries online.
  • Helplines
  • - "The Hope Line," run by the NC Baptist Aging Ministry, provides comfort to isolated seniors daily from 9 am until 9 pm. Call: 866-578-4673
    - "211" or 888-892-1162 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to the essential health and human services they need, 24/7.
    - National Alliance on Mental Illness (NAMI) of Wake County is offering virtual support groups.
    - "The Friendship Line:" 800-971-0016 provides crisis counseling by phone for seniors over 65 and adults with disabilities.
  • AARP Community Connections
  • Give or get help online or have someone call you weekdays between 9 and 5 pm.
  • Physician phone consultations
  • Medicare now reimburses physicians for appointments conducted over the phone or computer. If you are in need of medical attention, but afraid to be exposed to COVID-19 through an in-person visit, call your physician to see if they can address your needs remotely.

  • Virtual urgent care at WakeMed
  • Sick and worried about COVID-19? WakeMed Virtual Urgent Care providers can evaluate COVID-19 risks, assess symptoms, and provide support by video to help patients find the most appropriate level of care while minimizing exposure for all. Consults are available on-demand 24/7.
  • Many more pharmacies are offering delivery, even for over-the-counter needs, for seniors who are shut-in.
  • Call your pharmacy to see if they do.

    The cost of pull-on panties, tape-on briefs, sanitary pads, booster pads and bladder control pads can add up, but may be reimbursable or provided directly by a caregiver service. Medicaid users, people with supplementary health insurance and VA benefits recipients may also be eligible for financial aid for these supplies.
  • Dementia Caregiver Support
  • Dementia Alliance offers a 3-part video series, “Managing Life With Dementia During COVID-19,” available on their YouTube channel. They also offer a virtual support group for caregivers. For additional questions or needs, call 919-832-3732