Aging Well

New resources for seniors during the pandemic

Services for seniors are changing daily. Resources for Seniors updates and distributes a list of resources and services for seniors nearly daily. Here are some critical ones.

Posted Updated
Help may be a phone call away
By
Liisa Ogburn

Changing conditions related to the coronavirus reveal new needs, especially among seniors who are more likely to be shut in than ever. Below are on-going and new resources for seniors and their caregivers:

  1. Resources for Seniors
Resources for Seniors, a private nonprofit in Wake County, updates and distributes a list of resources and services for seniors nearly daily. They also have people manning their phones. For additional questions, call: 919-872-7933 during business hours.
  • Senior-only hours at grocery stores
  • Call your neighborhood store. Many offer “senior-only hours,” usually in the morning right after the store has been cleaned and restocked. Many also have waived pick up and delivery costs for seniors ordering groceries online.
  • Helplines
  • - "The Hope Line," run by the NC Baptist Aging Ministry, provides comfort to isolated seniors daily from 9 am until 9 pm. Call: 866-578-4673
    - "211" or 888-892-1162 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to the essential health and human services they need, 24/7.
    - National Alliance on Mental Illness (NAMI) of Wake County is offering virtual support groups.
    - "The Friendship Line:" 800-971-0016 provides crisis counseling by phone for seniors over 65 and adults with disabilities.
  • AARP Community Connections
  • Give or get help online or have someone call you weekdays between 9 and 5 pm.
  • Physician phone consultations
  • Medicare now reimburses physicians for appointments conducted over the phone or computer. If you are in need of medical attention, but afraid to be exposed to COVID-19 through an in-person visit, call your physician to see if they can address your needs remotely.

  • Virtual urgent care at WakeMed
  • Sick and worried about COVID-19? WakeMed Virtual Urgent Care providers can evaluate COVID-19 risks, assess symptoms, and provide support by video to help patients find the most appropriate level of care while minimizing exposure for all. Consults are available on-demand 24/7.
  • Many more pharmacies are offering delivery, even for over-the-counter needs, for seniors who are shut-in.
  • Call your pharmacy to see if they do.

    The cost of pull-on panties, tape-on briefs, sanitary pads, booster pads and bladder control pads can add up, but may be reimbursable or provided directly by a caregiver service. Medicaid users, people with supplementary health insurance and VA benefits recipients may also be eligible for financial aid for these supplies.
  • Dementia Caregiver Support
  • Dementia Alliance offers a 3-part video series, “Managing Life With Dementia During COVID-19,” available on their YouTube channel. They also offer a virtual support group for caregivers. For additional questions or needs, call 919-832-3732