Communication breakthrough: Clear masks help hearing-impaired patients
The increased use of face masks due to COVID-19 has been especially hard on those who read lips and rely on facial gestures to communicate. Now health care providers are taking notice.
having surgery can be stressful enough, but even more so for someone. Hearing impaired Melissa Parker faced removing her hearing aids and being unable toe lip read, mask wearing healthcare workers. I would not really understand any verbal questions or communication. Melissa works at No von Health and Charlotte, where she was slated for surgery. Spurred by her own need shipping and sourcing clear masks to help future patients on aware volunteers were making the first prototypes for her own operation. When my surgical nurse came to get me, she was wearing the mask. I was absolutely blown away. I, um, really was, um Thomas maids to tears. Will masks are key to preventing the spread of Corona virus. They're also presenting communication challenges even for patients not hard of hearing. They don't get those subtle cues where there is a smile or anything that we do. That usually sends them a message of reassures. Navon has partnered with the North Carolina company to produce 5000 of those reusable clear masks. Some are already in use. We've had an overwhelming response in both people who have reached out to ask for these and then the feedback we have gotten dubbed Melissa's masks after the woman who helped make them happen. Three. My role and they want in this project in particular, has enabled me to take something bad and turn it into something positive, ensuring clear communication at a critical time. Sarah Dahllof, NBC News