It may look like junk mail, but don't throw stimulus payment in the trash
Posted June 3, 2020 3:25 p.m. EDT
Updated June 4, 2020 11:03 a.m. EDT
Raleigh, N.C. — There are new problems with IRS stimulus payments.
5 On Your Side's Monica Laliberte says people are mistaking debit card payments for junk mail or even a scam and throwing them out.
The problem: The cards arrive in a plain white envelope from "Money Network Cardholder Services." Without any federal government markings, it's catching many people off guard.
Debra Andrey emailed 5 On your Side asking if it was a scam.
Susan Barnes of Kenly messaged saying she expected a stimulus payment in the form of a check, so she cut up the card thinking it was a credit card offer.
But, yes, the prepaid debit card payments are from the Treasury Department and IRS.
They're issued by MetaBank with a Visa logo and include an explanation letter.
Almost 4 million people are getting their payment this way.
If you tossed yours, call MetaBank at 1-800-240-8100 to get the debit card reissued.
Choose Option 2 and be prepared, they'll need the last six numbers of your Social Security Number.
Barnes called the number and is now waiting for a replacement.
The first time reissue is free, after that, the fee is $7.50.
5 On Your Side says many stimulus payments have yet to be sent, so be on the lookout.