UNC Health Care, CIGNA reach agreement

Posted December 29, 2009 11:23 a.m. EST

— The University of North Carolina Health Care System and CIGNA HealthCare of North Carolina on Tuesday ended an impasse that threatened to keep people insured by CIGNA from using physicians at UNC Hospitals and Rex Healthcare.

The two-year contract between UNC Health Care and CIGNA takes effect Friday.

“We are pleased that CIGNA and UNC/Rex will be continuing their long-standing relationship,” Charles Pitts, president of CIGNA HealthCare of North Carolina, said in a statement. “We are particularly pleased that part of the contract resolution includes the identification of areas to work together to improve service to the community.”

Pitts said that UNC/Rex and CIGNA will work together to improve the level of care and the timely exchange of information to improve operational efficiency.

“It was very important for UNC Health Care and CIGNA to work together to ensure continued coverage for the thousands of patients who choose us for their care,” Dr. William L. Roper, dean of UNC’s School of Medicine and chief executive officer of UNC Health Care, said in the statement. “We take our responsibility to the people of North Carolina very seriously and are pleased to make this announcement.”