Bank Coverage

U.S. is ready to protect smaller banks if necessary, Yellen says

WASHINGTON -- Treasury Secretary Janet Yellen expressed confidence in the nation's banks Tuesday but said she is prepared to take additional action to safeguard smaller financial institutions as the Biden administration and federal regulators work to contain fallout from fears over the stability of the banking system.

Alan Rappeport, New York Times

Stymied by bank customer service, woman turns to 5 On Your Side to get money back after ID theft

Through a brutal mix of traditional and cyber-crime, a Raleigh woman lost every penny in her bank account. When she went to her bank for help, she says she was met with resistance until she contacted WRAL 5 On Your Side.

Keely Arthur, WRAL consumer reporter

Credit Suisse's big Triangle center continues to 'operate normally' despite bank's merger

Credit Suisse's big operations center in the Triangle is continuing to post open jobs even as its corporate parent is being absorbed by much bigger Swiss rival UBS after the international banking giant's finances and stock collapsed over the last week.

New York Community Bank to buy failed Signature Bank

NEW YORK (AP) -- New York Community Bank has agreed to buy a significant chunk of the failed Signature Bank in a $2.7 billion deal, the Federal Deposit Insurance Corp. said late Sunday.

By KEN SWEET, AP Business Writer

When bank customer service gave her the runaround, 5 On Your Side got woman's money back

A Raleigh woman had bank accounts drained after a car break-in. Here's how 5 On Your Side got every penny back!

Is my money safe? NC Treasurer and Banking Commissioner say 'yes'

Banking instability has many WRAL viewers wondering whether their money is safe.

Cullen Browder, WRAL anchor/reporter

Financial experts say don't panic after two banks collapse

Triangle banking experts explain why you should not panic after the collapse of Silicon Valley Bank and Signature Bank.

Government steps in amid bank failures

Companies and investors in the Triangle are feeling the effects of back-to-back bank failures.

'A crisis of confidence': Triangle companies feel effects of bank collapses

Triangle banking experts explain why you should not panic after the collapse of Silicon Valley Bank and Signature Bank.

Matt Talhelm, WRAL reporter

Analysis: Silicon Valley Banks collapse is bad news for everyone - here's why

Silicon Valley Bank faced a situation where many of its customers suddenly withdrew their money, causing a loss of confidence from other customers. The bank was not in financial trouble before this happened. Here's a look at what happened and the threat SVB's collapse poses to other banks.

Government races to reassure US that banking system is safe

NEW YORK (AP) — Depositors withdrew savings and investors broadly sold off bank shares Monday as the federal government raced to reassure Americans that the banking system was secure after two bank failures fed fears that more financial institutions could fall.

By KEN SWEET, CHRISTOPHER RUGABER, CHRIS MEGERIAN and CATHY BUSSEWITZ, Associated Press

US regulators say SVB customers will be made whole as second bank fails

In an extraordinary action to restore confidence in America's banking system, the Biden administration on Sunday guaranteed that customers of the failed Silicon Valley Bank will have access to all their money starting Monday.

By David Goldman, CNN

5 On Your Side: How to choose a better bank

High fees. Practically no interest on your savings. Poor customer service. Does any of this sound like your bank? If so, Consumer Reports says it might be time to break up with your bank.

Keely Arthur, WRAL consumer reporter

Bank of America customers experience delays using Zelle for online transactions

Bank of America said customers who used Zelle between Jan. 14-17 may experience delays.

WRAL Staff

PNC Bank eliminates fees for customers who don't have enough in accounts to cover a bill

With this change, if an item is returned by the bank, a PNC consumer deposit account customer will no longer incur a non-sufficient fund fee

Mark Bergin, WRAL senior multiplatform producer

Bank of America owes over $200 million to customers after botching unemployment payments during pandemic

Bank of America faces more than $200 million in fines and hundreds of millions more in restitution to customers for botching the disbursement of state unemployment benefits at the height of the pandemic.

Keely Arthur, WRAL 5 on Your Side reporter

NC's Josh Stein wants banks to get rid of overdraft fees

North Carolina Attorney General Josh Stein is asking banks to completely eliminate overdraft fees.

Hundreds in the Sandhills region victim of fraudulent bank accounts

It was standing room only at the Aberdeen Rec center Friday. Hundreds of people from different towns, with different occupations or plans all with the same problem: their information was stolen and used to open banking accounts with TD Bank.

Keely Arthur, WRAL consumer reporter

Mobile banking app users could get piece of $58M settlement

A company accused of collecting too much of your financial data is being forced to pay big. That could mean you're entitled to settlement money.

Keely Arthur, WRAL 5 On Your Side reporter/executive producer

Bank of America cutting overdraft fees to $10

Overdraft fees have come under increasing scrutiny in recent years.

Thinking about switching over to a virtual bank? Here's what you should know

All online-banking has taken off in recent years. More and more people are signing up with online banking accounts having never stepped foot inside a bank.

Monica Laliberte, WRAL 5 On Your Side executive producer/reporter

Bank of America will raise its minimum wage to $25 by 2025

Bank of America said Tuesday that it will raise the hourly minimum wage of its US employees to $25 by 2025.

By Anneken Tappe, CNN Business

Chase Banks surprised by...Chase Bank

A teen named Chase Banks got a big surprise from Chase Bank for his 18th birthday

5 On Your Side: The future of ATMs

5 On Your Side's Monica Laliberte examines the future of touchless ATMs, a development coming within the next five years.

5 On Your Side checks out ATMs of the future

Touch and contact-free adaptations of everyday items are everywhere now, as the less interaction and physical contact the better in the age of coronavirus.

Monica Laliberte, WRAL executive producer/5 on Your Side reporter