To avoid late fees, NC Quick Pass tolls are best paid on the official website

THIS WEEK, CHAPEL HILL CARRBORO

CITY SCHOOLS WILL MOVE TO MASK

OPTIONAL AFTER SPRING BREAK.

>> NORTH CAROLINA SURE MAKES

TOLL ROADS CONVENIENT. THIS

IS A LIVE LOOK RIGHT NOW AT

5, 41. 47, YOU CAN SEE A LOT OF

TRAFFIC OUT THERE, BUT IT'S

FLOWING FREELY WHEN YOU GET

THE BILL FOR TRAVELING A TOLL

ROAD, BE CAREFUL HOW YOU PAY

THAT FEE USING A 3RD PARTY

SITE. ANYONE WHO IS NOT THE DMV

COSTUME OR AND OPENS YOU UP TO

LATE FEES, EVEN IF YOU PAY ON

TIME. 5 ON YOUR SIDE'S KEELY.

ARTHUR EXPLAINS HOW IT'S

HAPPENING.

>> SOME OF US RELY ON TOLL

ROADS EVERY DAY.

OTHERS LIKE ANDREA JOE STAND

HER FAMILY RARELY USE THAT.

AND ONCE MY STEPDAUGHTER, I'M

ACTUALLY

>> TOOK THE WRONG EXIT FEE THAT

THAT STUFF BUT NOT ON THE

PAYROLL. AND RIGHTS OUTBACK

SAYS OUT OF THE HOUR.

>> EXTENDED USING AT SHE

DOESN'T HAVE AN ACCOUNT WITH A

QUICK UNPAID TOLLS NOW WHEN SHE

GOT A BILL A MONTH AGO. SHE

QUICKLY GOOGLED AND SEE QUICK

PASS TO PAY IT OFF. AND THEN

THE THE SITE POPPED UP AND I

THOUGHT, OH, NANCY, QUICK PASS.

>> FROM THEIR WORDING, IT

SOUNDS LIKE AND SEEK WITH PRESS

HAS PARTNERED WITH THEM TO DO

THEIR PAYMENTS. THAT'S BECAUSE

DOCK. SO IT LOOKS LIKE IT IS

AFFILIATED WITH NC. QUICK PASS

EVEN THE ADDRESS LISTED AS

HEADQUARTERS ON THE SITE IS THE

ADDRESS FOR NC QUICK PASS.

AND IN ADDITION TO PAYING THE

FINE FOR YOUR TOLL, YOU'RE

GOING TO HAVE TO PAY EXTRA FEES

STRAIGHT TO DOCK. SO

>> IT IS NOT JUST CHOSE TO WAS

DUPED BY THIS. IT'S GOTTEN SO

BAD. INSEE QUICK PASS HAD TO

PUT OUT A WARNING TO DRIVERS

WHEN WE SAW THAT 4,000

CUSTOMERS WERE.

>> BEING CHARGED FOR SOMETHING

THAT'S FREE TO THROUGH AND SEE

QUICK PASS DOT COM. WE KNEW

WE HAD TO.

>> TO SPEAK UP. HOW DO I KNOW

THAT? I'M ON THE RIGHT WEB

SITE. YOU LOOK IN YOUR URL AND

IT SAYS INSEE QUICK PASS DOT

COM. YOU ARE AT THE RIGHT PLACE

WHILE THESE 3RD PARTY SITES CAN

LEGALLY PROCESS PAYMENTS.

QUICK PASS AS THEY'RE SLOW TO

GET OVER TO THEM. WEEKS AFTER

PAYING THROUGH DOXO JUST GOT

ANOTHER BILL FROM NC. QUICK

PASS WITH THE INITIAL AMOUNT.

PLUS LATE FEES SO THAT AS OTHER

CHARGES, $31 AND THEN TOTAL

AMOUNT. 45 WE TOLD LOGAN HODGES

WITH NORTH CAROLINA TURNPIKE

AUTHORITY ABOUT JOE'S JUST SEND

YOUR CONTACT INFO. AND A FEW

DAYS LATER GOT THIS E-MAIL

SAYING THEY REFUNDED THE FEES.

IF A 3RD PARTY IS GOING TO

OFFER THE SERVICES THEY NEED TO

BE, THEY NEED TO BE ACTUALLY

DOING THIS THE RIGHT WAY AND

NOT CAUSING.

>> THIS CONFUSION TO CONSUMERS,

KEELY ARTHUR, 5 ON YOUR SITE.

TELLS 5 ON YOUR SIDE. THEY HAVE

NO DELAYS ON THERE AND THEY

SAY DELAYS AND POSTING ARE

HAPPENING AFTER THE PAYMENT HAS