Name: Airline outages at RDU cause delays, headaches for travelers
Uploaded: 2021-05-21T07:22:33-0400
Duration: 118619
Description: Airline system outages for several companies across the country caused delays at airports.

We’re also following the flight delays and tomorrow’s impacts after a plane crash at RDU. Plus, Only on WRAL, why a high school student is not allowed to participate in one of the most important events of his life.. and how he and his family are fighting for him to graduate. Watch WRAL-TV at 11 p.m., and search for these and other stories on WRAL.com.

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Airline system outages for several companies across the country caused delays at airports.

Absolutely. And we're getting close to holiday travel and this situation this morning does not help with the amount of people here. The volume of people here at R. D. U. So I want to break down these lines for because they're a little bit different And some still impacted by these systems being down that we saw earlier this morning. So this is the security line definitely longer than we've been seeing lately. So again a lot of people getting this kind of delayed start because the systems were down. Their flights are delayed. So over here you can see this is jet blue. They were impacted this morning when systems were down and there were technical issues. And then american airlines as well right to the left of that. So An airline employee came out and announced that systems were back up right before 5:30 this morning. So we were able to get people quickly moving through the lines and you're seeing that happening now. Many flights still delay though when we talked with some passengers getting on the plane for the first time since the pandemic, they said they're ready to get through this last roadblock as fast as possible. What's going through your head? Uh What's going through my head? Well, It kind of fits with the last 14 months. It's just kind of the way it's it's been going. So it's kind of the icing. Yeah, but we're gonna make the best of it. Mhm. Such a crazy moment to kind of think like he was almost in disbelief that something else is kind of preventing him from flying other than the pandemic. So luckily though it took him about an hour to get through the line and on the plane, he's going to text me when he arrives. I'll be able to tell you the total travel time soon. Of just how what the impact was of these delays this morning because of the outage. So these outages were happening across the country this morning. Here's what we've learned about why we got a statement from American Airlines saying earlier today, Saber had a technical issue that impacted multiple carriers, including American. They said that technical issue has been resolved both Saber and American Airlines apologizing to passengers this morning. Basic Cunningham WRL News for live at R. D. U.

Mark Olexik

Kasey Cunningham

Ryan Bisesi

Airline outages at RDU cause delays, headaches for travelers

Travel delays after airline outage

American Airlines,RDU Airport,air travel,airports

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I'm meteorologist K Campbell in the wr a severe weather center. It's been a warm spring so far. In fact, when you look at the spring to date numbers, it's actually the second warmest on record at RDU running about 4.5 degrees above normal and for rainfall about an inch and a half below normal. And we really need some rain. You know, it's been a pretty dry April so far we've seen less than an inch inch of rain this month tomorrow. It's a nice dry day for us, but I, you know, at least it's gonna be a nice day, right? 72 in the Triangle, as well as Siler City in Wilson. 70 in Rocky Mount. 67 though in Roxboro and 67 for Roanoke Rapids, a little cooler to the north. 76 degrees in Fayetteville, 73 Goldsboro in Smithfield and 75 in Southern Pines. It is going to be a little bit cooler in the morning because cold front moved through 50 degrees for the low in the triangle, right around 7 a.m. by 10 a.m. We're in the upper fifties, lunchtime, mid sixties and then in the lower seventies during the afternoon, dinner time, temperatures dip back into the upper sixties. A cold front passed earlier this evening and behind it, we are going to be drying out but cooling down briefly. It's not a huge drop in temperatures, but we will see this dip in the jet stream delivering some cooler air. We start to see a reversal of the jet stream flow and that changes really on Sunday with a warming southwest wind at the surface and at the jet stream level, that's going to drive temperatures up to 80 beginning on Sunday and the eighties will last into next week with a strengthening ridge of high pressure. So we expect a big climb in temperatures just throughout the course of the weekend, 48 degrees Friday morning, but back up to 80 by Sunday afternoon and then much warmer weather is on the way for next week. We're looking at seventies for the next few days with mostly cloudy skies for the weekend days. The sun's back out though next Monday and with a warming wind, we're back in the upper eighties three days in a row all the way up to 89 on Tuesday. Tuesday might be the 1st 90 degree day of the year for parts of North Carolina.

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Brian Shrader flies over the site of a plane crash at Raleigh-Durham International Airport approximately three hours after the accident.

Seen some activity just in the past 10 minutes or so. I want to take you outside Sky five right now for a live look at the scene. We saw a van being escorted to the runway there and someone got out and now there appears to be a really careful inspection of the debris going on. So we're working to confirm if that may be the NTSB investigation team arriving at the scene. Let's zoom out and give you some about where this is. There are two main runways at RDU International and this is in the grassy field next to the runway that mostly serves terminal one on the east side of the airport, that runway remains closed while this investigation continues at the top of your screen. That is the other main runway that serves terminal two, mostly that runway is open. So we have two things going on here that could affect your flights for the rest of the day and maybe even into tomorrow, the airport takeoff and landing capacity is roughly reduced by half because they are only working with one runway. And if you have a flight coming out of terminal one, maybe Southwest, you're going to have to take that crossover all the way out to that other runway. It's going to add a lot of extra time.

Sky 5 flies over RDU plane crash 3 hours later 

A UNC Health physician and pilot were taken to the hospital Wednesday after a small plane crashed at Raleigh-Durham International Airport (RDU).


Sky 5 flies over plane crash at RDU

RDU Airport Authority gives an update on a plane crash that sent a physician and pilot to the hospital. The crash occurred Wednesday morning on a flight that took off from Wilmington.

<p>Landguth first, I want to extend my thoughts to those affected by this morning's aircraft accident and thank our first responders for their quick action to respond. The airport authority and its mutual aid partners responded to an aircraft accident at RDU involving a general aviation aircraft. The accident occurred at approximately 10:10 a.m. in the grass next to runway five, right 23 left. The flight was arriving from Wilmington, North Carolina. The A the aircraft is owned by medical Air Inc and operated by UN C air operations. The aircraft had two people on board, one pilot and one passenger. Both were transported to area hospitals. The federal A Bush administration issued a ground stop that was lifted at approximately 1130 this morning. The Federal Aviation Administration and the National Transportation Safety Board have both been notified. The National Transportation Safety Board is en route and expected to arrive within the next hour at which time we will conduct an accident investigation. Rdu's runway five left 23 right reopened to departing and arriving aircraft around 11:30 a.m. this morning. Are you experiencing approximately 70 delays and several arriving flights were diverted to other airports? Until ground stock was lifted, travelers should contact their airline for the latest updates regarding the flight status. And of course questions about the identity and condition of the pilot and passenger should be directed to UN C health. And at this time I'll try to answer any questions. You may have, uh, the one, any other accidents in, in the past. I'm not familiar with any other accidents have occurred with that operation. I don't know, uh, that's the role of the National Transportation Safety Board. They'll actually come in and do the investigation. Uh, and at some point in the future, they write up a report and determine what the cause of the accident was. You know, that there was no notification to the airport authority or to the FAA uh about any type of emergency on board. Do we have a guy? We don't, all we know that we've got them out of the airplane and we've got them transported to local hospitals. We know situations like this and delays have a ripple effect on, you know, flights. Do you have any idea what type of impact we'll see here in our view and for not sure, but what we're going to encourage everybody to do is reach out to your airlines. We'll be able to give you real time information about the impact of your particular flight. Ok. I believe some of them went to Greensboro and I think a couple went to Charlotte as well. What, what to be impacted due to the NTSD. Say that one more time at this point in time, what we call the west side of our airport is now open the investigation they'll conduct will all be on the east side. So at this point, we are anticipating normal operations returning to normal operations from this point forward. I don't think that anything that they're doing regarding the investigation or where they would have to investigate would have any impact to the west side of the airport. No, the aircraft is still on the airfield itself. It's on the east side of the field. So terminal one that runways the east side of the field, that's where the debris field actually sits, the west side of the field is open and operational and safe to operate. Not that I'm aware of in operations for you throughout this event today. What was your main concern concerning the passengers that were in the internals? Right. I think our primary focus when, when that accident occurred were the two people sitting in that aircraft? Our primary mission is to make sure we can get to them and try to rescue them and try to make sure that we can get them in a safe condition as fast as we possibly can. Uh secondarily is trying to figure out then how we recover and get our operations back up and running. Mhm. How does that affect? What goes on term? Yeah, so great. Question. So the team has figured out a way to get all the aircraft they're gonna operate at terminal one. Your Southwest develops. Uh We've got a crossover taxi way that we can actually get them through our general aviation aircraft. We've got a crossover taxiway, we can get them to. But the rest of the uh accident scene is actually kind of isolated and closed and locked off. Yeah, you're terminal one at this point in time. Once they can get back on their schedule, it's going to be a normal operations. All right. Thank you guys. All right. Thank you. Grab your phone, right.</p>

Airline outages at RDU cause delays, headaches for travelers

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