Airbnb tells homeowner guests did nothing wrong by shooting film in rental

Like thousands of homeowners, Brian Reynolds occasionally lists his one-bedroom condo on Airbnb.

“I never expected something like this to go ahead and happen,” he said.

A woman booked the condo for May 31, saying she was in town for a graduation party.

“I have a maximum of two people who can go ahead and be here and I get a phone call from my neighbor and he says ‘you maybe need to check out what’s going down at your place,’” Reynolds said.

Reynolds raced over to his condo and found the parking lot filled with cars and film production trucks.

“I walked through my front door, they had food catering, a bunch of cast members out there and my front door was open about half way so I walked in and my whole place was filled,” he said.

Reynolds said the crew had been filming in his shower and his bedroom, making him suspicious they were shooting pornography.

“They said they had one more scene left to go ahead and film, so they asked me ‘can we go ahead and finish the last scene?’ and they said it will take about 45 minutes,” Reynolds said. “I said ‘no, you’ve got to get out of here.’”

After kicking everyone out of his condo, Reynolds said he called Airbnb to report the incident. He said the company did an investigation, but he’s not happy about the outcome.

The company texted Reynolds that, “the content reported as being filmed in your listing is not a violation of our terms of service.”

A spokesperson later told news outlets the guest “violated our terms of service. Listings should never be used for commercial purposes without a host’s permission.”

Airbnb said its investigation determined the film crew was shooting a music video.

“I’ve got pictures of my family up and whatnot and it’s something that I don’t want this popping up anywhere on the internet. It’s definitely a violation of my privacy,” Reynolds said.