Name: A look inside Wake County schools' computer repair shop
Uploaded: 2021-08-18T18:25:41-0400
Duration: 137247
Description: Some school-issued laptops go through the ringer, as Wake County's tech guys would have you believe. They see it all between cracked screens, spills on keyboards and even pet damage.

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Some school-issued laptops go through the ringer, as Wake County's tech guys would have you believe. They see it all between cracked screens, spills on keyboards and even pet damage.

THE STATE IS PROVIDING FREE, AT HOME TESTING KITS. AND THOSE CAN BE ORDERED ONLINE. >>> WHEN THE PANDEMIC HIT, WORKING FROM HOME WITH COMPUTERS BECAME THE NORM. ABOUT YOU THAT HAS TO MEAN PROBLEMS. 5 ON YOUR SIDE MONICA LALIBERTE TAKES US INSIDE THE REPAIR SHOPS. >>> WITH STACKS AND STACKS OF BROKEN COMPUTERS. >> WHAT'S THE CRAZIEST THING YOU'VE SEEN. >> I DON'T KNOW IF I CAN SAY. [ LAUGHTER ] >> KEVIN HARVEY HAS SEEN A LOT, AS HEAD OF TECHNOLOGY SERVICES FOR WAKE COUNTY PUBLIC SCHOOLS. >> WE'VE SEEN SOME DEVICES THAT HAVE REALLY BEEN THROUGH THE RINGER. >> I CAN'T HELP BUT NOTICE BROKEN SCREENS. PHYSICAL DAMAGE. >> HE SHOWED US A FEW EXAMPLES. >> WOW. >> YEAH. >> AND I'LL TELL YOU, A LOT OF TIMES WHEN WE SEE DAMAGE LIKE THIS. THIS IS SSOMEBODY LEFT A PEN LAYING IN HERE AND CLOSED THE SCREEN. >> Reporter: SOME SCREENS HAVE MORE SUBTLE CRACKS. OTHERS, BROKEN HINGES. >> IN IS NOT LIKELY SOMETHING THE USER DID. THIS IS SOMETHING THE HINGE DID. AND THAT'S SOMETHING THAT WILL BE COVERED BY WARRANTY. >> STILL, DAMAGE IS NOT AS OBVIOUS AS OTHER ISSUES. >> THIS IS A DANGER. SOMETIMES, SOMETHING WILL STILL ON THE KEYBOARD. AND IT WILL STILL WORK. I'LL THINK I'M OKAY. I'M IN THE CLEAR. AND A DAY OR TWO LATER, SOMETHING WILL SPILL ON THE INSIDE. THAT MOISTURE WILL BE COLLECTED AND IT WILL STOP WORKING. >> PETS ARE ANOTHER PROBLEM. >> WE DO SEE A FAIR NUMBER OF PETS THAT GET INTO DEVICES IN ONE WAY OR ANOTHER. A LITERAL DOG ATE MY HOMEWORK, YES. >> OFTEN THE POWER CORDS ARE A GOOD TARGET FOR DOGS. >> HARVEY SAYS, OVERALL, THOUGH, THE NUMBER OF DAMAGED COMPUTERS IS RELATIVELY LOW. >> WE DON'T SEE A LARGE PERCENTAGE OF DEVICES THAT ARE BROKEN. MOST OF OUR STUDENTS, BY AND LARGE, TREAT THEIR DEVICES VERY CAREFULLY. >> AND HARVEY STRESSES, WHEN A DEVICE DOES BREAK, LET THE SCHOOL SYSTEM HANDLE REPAIRS. >> YES. DON'T TRY TO REPAIR THEM YOURSELF. OKAY. SO THE CHROME BOOKS COST THE COUNTY, $304 EACH. THAT INCLUDES THE COVER. AND IN CASE YOU'RE WONDERING, THE RECENT SCHOOL BOND COVERS THE COST OF ALL OF THE COMPUTERS BEING HANDED OUT.

Monica Laliberte

Jenn Sorber Smith

Ryan Bisesi

A look inside Wake County schools' computer repair shop

5 On Your Side,Wake County Public School System,technology

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Get the latest WRAL WeatherCenter Forecast whenever you need it, including the DUALDoppler5000 and the 7-Day Forecast.

Meteorologist Elizabeth Gardner, I'm tracking a front that's dropping in on our area this morning. We will end up seeing most of the rain between late morning and say late afternoon as this moves from north to south slowly across our area. I mean, even though we're looking at, you know, a decent coverage of rain here as it moves through the amounts, the totals that we actually see in the rain gauges are going to be pretty light. We're talking about less than 1/10 of an inch in most places. We'll pause it there at lunchtime and we're seeing some showers from Raleigh North through there at noon. It starts to slide southward during the afternoon. At three o'clock, we're drying out from Durham to Roxboro, but seeing some showers from Rocky Mountain to Goldsboro to Fayetteville to Southern Pines. By five o'clock, the rain is over in the triangle but continues to affect folks around Fayetteville, Clinton and Goldsboro. And by around seven o'clock, it has pushed east of our area. We take a look at Durham this morning. We're seeing mostly cloudy skies. Clouds are really starting to thicken up as that front gets closer to us, it's much warmer than it was yesterday. We're starting off with our temperatures in the fifties instead of the thirties that we saw yesterday. So these temperatures heading out are going to be anywhere from 15 to 20 degrees warmer than yesterday. So you don't need a big coat, but a jacket will feel comfortable again. Take along the umbrella too. If you're going to be out at any point today, especially late morning into the latter part of the afternoon, temperatures will be mild in the mid to upper seventies, but we'll have just a few light showers. Durham Bulls are in the middle of a home stand right now. And even though we do have some rain in the forecast, that rain will be out of here by the time we get to six o'clock in Durham, that may still be in our southern counties by that point, but it won't be in Durham any longer. Thursday and Friday as well as Saturday and Sunday. All looking nice and dry with some sunshine and game time. Temperatures in the low seventies, at least through Saturday is Saturday looking beautiful temperatures through the afternoon will be in the mid seventies under mostly sunny to partly cloudy skies. So looking pretty, it's a mild week, normal high 75 and that's what we're seeing through Saturday. But then we see 80 is returning for Sunday. That's not going to be a record. The record for Sunday is 90 but Monday 86 and then Tuesday, we climbed to 89 and the record is 90. So that one is definitely within the grasp. We could end up with a record high on Tuesday. It's the only wet day today. After that, we're dry and we'll see continued warming into early next week.

WRAL WeatherCenter Forecast

Nightly N.C. Education Lottery drawings during the 11 p.m. News.

Good evening. I'm Tis the cash with tonight's lottery drawings for Tuesday, April 23rd, 2024. Good luck at the Carolina pick 38 is our first winning number tonight, followed by six, third pick 35 and the pick three. Fireball number is eight. Joining me for tonight's drawing is our auditor from mcconnell and Jones L LP. Now it's time for the Carolina pick for checking tickets. Good luck. Six is first winning number tonight followed by zero, third pick 4, 1/4 winning number another zero. And our pick for fireball number is three. Let's turn now to the Carolina cash five. If no one matches all five numbers to win the jackpot tonight, tomorrow's top prize is an estimated $528,000. Good luck first winning cash five number 28 cash 5, 33. 3rd winning number 13. Our fourth cash five tonight, 25 and good luck. Our final winning number is 30. The North Carolina Education lottery has contributed over $10 billion to education. Thanks for your support and get the winning numbers every night right here on your exclusive station for the North Carolina Education lottery. Thanks for playing.

Evening Pick 3 Pick 4 and Cash 5

Tuesday and Friday Mega Millions Drawing.

>> ACROSS AMERICA WITH MEGA JACKPOTS, IT'S MEGA MILLIONS HALEM ERIC, I'M JOHN CROW TO SEIZE APRIL 23RD AND TONIGHT'S MEGA MILLIONS JACKPOT IS AN ESTIMATED ANNUITIZED 202 MILLION DOLLARS. >> TO WIN THAT JACKPOT, YOU MUST MATCH THESE 5 WHITE. PLUS THAT GOLD MEGA BALL. NOW AS YOU MAKE IT MAKE YOU A MILLIONAIRE TONIGHT. FIRST WINNING NUMBER TONIGHT IS A 43 FOLLOWED. MY 39. UP NEXT, WE HAVE 11 IN X NUMBER IS 17 IN YOUR FINAL WHITE BALL NUMBER FOR THIS TUESDAY EVENING IS 33 NOW FOR THE MEGA BALL NUMBER. THAT IS 14 AGAIN. TONIGHT'S WINNING NUMBERS ARE 43. 39, 11,

Mega Millions Drawing

School safety is a key issue for many people in North Carolina, and the subject is top-of-mind as the state heads toward the November elections. WRAL's coverage of the 2024 election includes unedited livestreams of candidate appearances, full interviews and fact-checks of statements on issues voters tell us they care about most.

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Daytime Pick 3 and Pick 4 drawings are held at 3 p.m. daily. They can be seen as live or on-demand video.

Good afternoon. I'm Grace Hall and welcome to this afternoon's drawings for Tuesday, April 23rd, 2024. Let's get started with the Carolina pick three. The first pick three number is the first number is one followed by 30 and then your fire ball is four. Joining me for this afternoon's drawing is our auditor from mcconnell and Jones L LP. Now let's move on to the Carolina pick for the first pick four. Number is still waiting for those numbers to draw. As I said this afternoon's drawing, our auditor is mcconnell Jones L LP. Now we've got your first number is eight then zero, then nine followed by eight and your fireball is four. Thank you for watching.

Daytime Pick 3 and Pick 4 Drawing

Monday, Wednesday, and Saturday Powerball drawings, as shown live on WRAL.

Good evening, America. I'm Michelle Isles. Tonight. We've got another life changing jackpot for you in an estimated amount of $116 million. Get your tickets out. We'll start things off tonight with the number 39 right after that America. We have 12. Let's congratulate Francisco Nunez of North Carolina who won $150,000. Now, your next number up tonight is 16. That's followed by 52 and we're rounded out tonight with 33. Now for your winning powerball number. Good luck, everyone. It is one and your power play multiplier is two. Let's take another look at those winning numbers. Remember there are multiple ways to win. We'll see you back here Wednesday night. Good night. It's time to play America's favorite.

A look inside Wake County schools' computer repair shop

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A look inside Wake County schools' computer repair shop

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