Local News

911 calls working again for hundreds of Verizon Wireless customers

Posted February 5, 2019 8:21 a.m. EST
Updated February 5, 2019 12:52 p.m. EST

— Verizon Wireless was working most of Tuesday morning to resolve an issue that affected 911 calls south of the Triangle.

By 11:30 a.m., customers in the following counties were able to successfully able to call 911 again:

  • Harnett County
  • Hoke County
  • Moore County
  • Jacksonville
  • Onslow County
  • Camp LeJeune
  • Sampson County
  • Holly Springs
  • Bladen County
  • Columbus County
  • Duplin County
  • Fayetteville
  • Fort Bragg
  • Cumberland County
  • Sanford

"This was a result of a fault within the Verizon system," Fayetteville police said in a statement.

"The safety of our customers is our utmost priority," said a Verizon Wireless spokesperson on Tuesday. "Our network engineers are working with our vendors Century Link and Spirit, as well as 911 officials, to ensure prompt restoration of 911 services to cell phones in the Fayetteville area."

Alternate numbers were provided during the outage.