5 On Your Side
CLV score can impact customer services and their benefits
Many U.S. consumers rate companies and use those ratings to help make choices when making purchases. But many companies do the same thing to their customers.
Wake County: Too many users caused vaccine sign-up website to crash — Spokesperson Stacy Beard said hundreds of thousands of people visited Wake County's COVID-19 vaccine website within seconds of each other this morning, causing it to crash. Staff ask for patience as they respond to the issue.